Spokeo reviews

3.5

61% would recommend to a friend

(168 total reviews)
avatar

Harrison Tang

72% approve of CEO

52% positive business outlook

Spokeo has an employee rating of 3.5 out of 5 stars, based on 168 company reviews on Glassdoor which indicates that most employees have a good working experience there. The Spokeo employee rating is in line with the average (within 1 standard deviation) for employers within the Information Technology industry (3.9 stars).

Reviews by job title

168 reviews
1.0
Oct 9, 2014
Recommend
CEO approval
Business Outlook

Pros

It's very easy to be hired because of high turnover. The perks, including free lunch almost counteract the nightmarish day to day reality of working at the place. Would be good as a job one might have for a couple of months.

Cons

This company is horrible mismanaged and acquires all of their money via deceptive marketing tactics that anger "customer" base. There is no interest in improving the product, and the only changes that ever happen to the site are because the designers want to blindly follow current trends in webdesign. The customer service department is managed by a man who throws tantrums, often screaming and swearing , very loudly and publicly into the phone or at overworked underlings. The script for dealing with angry "customers" who call demanding their money back has changed so that phone reps have to make the customers jump through dozens of hoops to get their money back, morphing the entire experience into a Comcast-level of customer service. There is very much a frat house vibe to the entire place, with managers running around on razor scooters, shooting nerf guns as the people at the bottom toil away, enduring daily harassment from customers.

2.0
Oct 1, 2018

No growing in your career at Spokeo

Anonymous employee
Recommend
CEO approval
Business Outlook

Pros

- Snacks - Lunches - Company events - There's a few really good people that work here

Cons

- Your value to the company is determined on day 1 and you'll never get a chance to prove otherwise - Managers will place a carrot on a stick - You'll be promised promotions/raises many times but they'll never deliver on their promises - Managers are too prideful and stubborn to admit when they're wrong - HR is only there for the managers - Few projects have any direction - Entire teams get fired or quit quite often

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Spokeo Response
7y
We appreciate you posting a review and your love for the snacks, lunches, and events! Our Culture Team puts in a lot of thought and effort into caring for all Spokeans! Let me also share some of our latest HR initiatives here at Spokeo... This August Spokeo launched career ladders for the entire product organization. This was done to a) help facilitate conversations between managers and team members around one’s work, the setting of smart goals in Trakstar (our performance management tool), and overall expectations as well as b) provide transparency around one’s career trajectory. In another effort by HR, the team began meeting with all people managers to ensure that all Spokeans’ 2018 goals are captured in Trakstar. This is part of Spokeo’s twice-a-year performance review practices where all team members are evaluated and may be eligible for merit increases and promotions. This is to ensure that Spokeo continues to be competitive and that individuals are recognized for the results of their hard work. The Spokeo HR Team operates for everyone - people managers and all individual within the organization. This provides a wonderful alternative for those who wish to speak with someone else besides their manager. Thanks to our open-office floor plan here at Spokeo, to say that we have an “open-door” policy is an understatement!
1.0
Nov 8, 2016

Terrible company

Anonymous employee
Recommend
CEO approval
Business Outlook

Pros

Catering, benefits, meeting rooms had nice art work, nice location.

Cons

Ceo's lack of making honest money instead of dirty money, training and trainer aren't intellegent and a waste of time, phone system is cheap, company's lack of communication when subsciptions are renewed every month. Customer doesn't get notified when money is being taken out. Company caters to stalkers, Company's information on their database is inaccurate. Cult like environment.

Viewing 10 - 12 of 168 Reviews

Glassdoor has 178 Spokeo reviews submitted anonymously by Spokeo employees. Read employee reviews and ratings on Glassdoor to decide if Spokeo is right for you.