Spot AI reviews

2.9

25% would recommend to a friend

(47 total reviews)

Rish Gupta

Not enough data to show CEO approval

22% positive business outlook

Spot AI has an employee rating of 2.9 out of 5 stars, based on 47 company reviews on Glassdoor which indicates that most employees have an average working experience there. The Spot AI employee rating is 25% below average for employers within the Information Technology industry (3.9 stars).

Reviews by job title

47 reviews
5.0
May 1, 2024

Great team and product

Anonymous employee
Recommend
CEO approval
Business Outlook

Pros

Culture is great, love all my coworkers

Cons

Direction the company is going in tends to change fairly often

1.0
Oct 30, 2023

Difficult Place to Work

Anonymous employee
Recommend
CEO approval
Business Outlook

Pros

I've been working at Spot AI for some time now, and I'd like to share my thoughts on the company. First and foremost, it's essential to acknowledge the dedication and hard work of our directors and managers. The sales engineers, sales support, and customer success teams are exceptional, and they make the company stand out.

Cons

There are significant challenges that need to be addressed. Transparency and communication within the company leave much to be desired, which often makes day-to-day tasks more difficult than they should be. The organization tends to be reactive rather than proactive, and this has consequences that are becoming increasingly evident. Many decisions made by upper management, from department heads to founders, lack scalability and seem shortsighted. As a result, we find ourselves grappling with the repercussions of choices made a year or two ago. One of the most pressing issues concerning upper management is the apparent lack of experience and the reluctance to seek advice or gain a deeper understanding of the business. The frustration stemming from these issues is palpable throughout the company. What's even more challenging is the work environment. Upper management has yet to create a productive, energizing, and positive workspace. Micromanagement and unrealistic deadlines are pervasive, and it often feels like there is little appreciation or respect for the effort we put in. To make matters worse, many of us find ourselves working extra hours and going the extra mile while being compensated less than our peers who perform similar roles. When I joined Spot AI, I envisioned a long and fulfilling journey with the company. However, with each passing quarter, it's becoming increasingly difficult to remain motivated and satisfied in this environment.

1.0
Sep 26, 2023

Avoid Unless Desperate

Anonymous employee
Recommend
CEO approval
Business Outlook

Pros

Spot AI's customer success team shines, consistently delivering outstanding service that has resulted in killer Net Promoter Scores (NPS). Their dedication to ensuring customer satisfaction is commendable, fostering strong and lasting client relationships. Equally impressive are the sales leaders at the company, who, with the exception of Javier, display remarkable commitment to their teams' success as well as Spot's overall growth. The sales engineers and the sales team exemplify professionalism, not only as colleagues but as great friends, collaborating seamlessly to drive the company forward and create a positive and cohesive work environment.

Cons

Working at Spot AI comes with a significant set of cons. Firstly, the inexperienced leadership at the company can be a major drawback, as their lack of industry knowledge often translates into poor decision-making and limited guidance for employees. The workplace culture is often described as toxic, with reports of discrimination against women, making it an uncomfortable environment for female employees. Moreover, the leadership's reluctance to listen to feedback exacerbates these issues, hindering any potential for improvement. Furthermore, there have been allegations of manipulating numbers to create a misleadingly positive image of the company. Spot AI's preference for hiring friends over experienced professionals can lead to a lack of competence in crucial roles. Additionally, the absence of clear KPIs and a vague understanding of success outside of sales positions can result in frustration and confusion for employees in other roles. The head of RevOps at Spot AI seems to be a textbook example of misplacement. With a background in law but without passing the bar, his confidence in his degree often overshadows his actual capabilities. Many employees believe that his years at Google were primarily spent in subordinate roles, indicating a lack of substantial experience in operational leadership. Unfortunately, his close relationship with the company's founders seems to be the primary reason for his position, as he struggles to gain the respect or admiration of his team. This situation has left his team and the company as a whole in a state of stagnation, suffering from a lack of effective leadership and direction. Furthermore, his failure to grasp the fundamental roles of the individuals within the RevOps team and his inability to provide effective leadership have proven to be exceptionally exhausting for both his subordinates and the company as a whole.

Viewing 19 - 21 of 47 Reviews

Glassdoor has 47 Spot AI reviews submitted anonymously by Spot AI employees. Read employee reviews and ratings on Glassdoor to decide if Spot AI is right for you.