Is SpringHill Suites a good company to work for?

SpringHill Suites has an overall rating of 3.3 out of 5, based on over 363 reviews left anonymously by employees. This rating has decreased by 1% over the last 12 months. 51% of employees would recommend working at SpringHill Suites to a friend and 42% have a positive outlook for the business. The best reviews about SpringHill Suites have been left by employees working as Night Auditor/Front Desk Agent , Front Desk and Front Desk Receptionist .

Does SpringHill Suites pay their employees well?

According to anonymously submitted Glassdoor reviews, SpringHill Suites employees rate their compensation and benefits as 2.8 out of 5. Find out more about salaries and benefits at SpringHill Suites. This rating has improved by 2% over the last 12 months.

How satisfied are employees working at SpringHill Suites?

51% of SpringHill Suites employees would recommend working there to a friend based on Glassdoor reviews . Employees also rated SpringHill Suites 3.1 out of 5 for work life balance, 3.1 for culture and values and 2.9 for career opportunities.

What are the top reviewed jobs at SpringHill Suites?

Front Desk Agent (40) , Housekeeper (30) , Front Desk Receptionist (26) , Front Desk Associate (13) , Breakfast Attendant (12) , Night Auditor/Front Desk Agent (11) , Front Desk (10) , Night Auditor (9) , General Manager (8) , Housekeeping (8) , Bartender (7) , Front Desk Supervisor (6) , Front Office Manager (6) , Guest Service Representative (6) , Guest Service Agent (5)

What are the pros of working at SpringHill Suites according to real employee reviews?

"Very laid back great people to work with" ((in 14 reviews)); "Benefits and great brand." ((in 12 reviews)); "Beautiful property to work at and great staff!" ((in 8 reviews)); "Few of the coworkers are nice" ((in 7 reviews)); "Great work environment and coworkers" ((in 7 reviews))

What are the cons of working at SpringHill Suites according to real employee reviews?

"Low pay and older hotel" ((in 32 reviews)); "Poor management higher ups were barely at work and the whole staff was lazy" ((in 32 reviews)); "Long hours and terribly unorganized." ((in 9 reviews)); "bad manager no overtime every single weekend" ((in 8 reviews)); "Lack of upper management" ((in 6 reviews))

What are the top reviewed SpringHill Suites locations?

Houston , Navarre , Bloomington , Charlotte , Birmingham , Rexburg , San Antonio , Orlando , Savannah , Orange Beach , Salt Lake City , Grandville , Lansing , Concord , Denton , Little Rock , Anaheim , Temecula , Denver , Beavercreek , Chicago , Norfolk , Milwaukee , Ardmore , Oklahoma City , Durham , Fort Worth , El Paso , Chattanooga , Dayton

SpringHill Suites reviews

3.3

51% would recommend to a friend

(349 total reviews)

Arne Sorenson

61% approve of CEO

42% positive business outlook

Ratings by demographic groups

Race / Ethnicity

Gender

Sexual orientation

Disability

Parent or family caregiver

Veteran status

SpringHill Suites has an employee rating of 3.3 out of 5 stars, based on 349 company reviews on Glassdoor which indicates that most employees have a good working experience there. The SpringHill Suites employee rating is in line with the average (within 1 standard deviation) for employers within the Hotels & Travel Accommodation industry (3.6 stars).

Reviews by job title

349 reviews

4.0

Aug 8, 2019

They’re willing to work with flexibility

Front desk agent

Recommend

CEO approval

Business Outlook

Pros

Good pay - they will always hear out your inquiries for increase in pay rate and will definitely try to roll with it. Comfortable, laid back environment Repetitive work - it’s a pro if you like patterns and planning around them.

Cons

Standing on your feet for entire shift During slow hours it’s easy to run out of things to do.

5.0

Jun 24, 2019

Spring Hill Suites Guest Services Agent

Guest service agent

Recommend

CEO approval

Business Outlook

Pros

The position pays well and it's a great opportunity to develop customer service skills and interpersonal communication skills with customers. You learn how to multitask between computer systems and attend to customer needs all the meanwhile.

Cons

Not much of a con, but you must be comfortable working alone and be able to rely on your own intuition to answer customer inquiries while completing daily objectives

5.0

Jun 21, 2019

Great pay

Bartender

Recommend

CEO approval

Business Outlook

Pros

Best coworkers I've ever had. The pay was great, averaging about $25 an hour including tips.

Cons

It was hard to get extra hours on the schedule. Management sometimes played favorites.

Viewing 313 - 315 of 349 Reviews

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