Is SpringHill Suites a good company to work for?

SpringHill Suites has an overall rating of 3.3 out of 5, based on over 363 reviews left anonymously by employees. This rating has decreased by 1% over the last 12 months. 51% of employees would recommend working at SpringHill Suites to a friend and 42% have a positive outlook for the business. The best reviews about SpringHill Suites have been left by employees working as Night Auditor/Front Desk Agent , Front Desk and Front Desk Receptionist .

Does SpringHill Suites pay their employees well?

According to anonymously submitted Glassdoor reviews, SpringHill Suites employees rate their compensation and benefits as 2.8 out of 5. Find out more about salaries and benefits at SpringHill Suites. This rating has improved by 2% over the last 12 months.

How satisfied are employees working at SpringHill Suites?

51% of SpringHill Suites employees would recommend working there to a friend based on Glassdoor reviews . Employees also rated SpringHill Suites 3.1 out of 5 for work life balance, 3.1 for culture and values and 2.9 for career opportunities.

What are the top reviewed jobs at SpringHill Suites?

Front Desk Agent (40) , Housekeeper (30) , Front Desk Receptionist (26) , Front Desk Associate (13) , Breakfast Attendant (12) , Night Auditor/Front Desk Agent (11) , Front Desk (10) , Night Auditor (9) , General Manager (8) , Housekeeping (8) , Bartender (7) , Front Desk Supervisor (6) , Front Office Manager (6) , Guest Service Representative (6) , Guest Service Agent (5)

What are the pros of working at SpringHill Suites according to real employee reviews?

"Very laid back great people to work with" ((in 14 reviews)); "Benefits and great brand." ((in 12 reviews)); "Beautiful property to work at and great staff!" ((in 8 reviews)); "Few of the coworkers are nice" ((in 7 reviews)); "Great work environment and coworkers" ((in 7 reviews))

What are the cons of working at SpringHill Suites according to real employee reviews?

"Low pay and older hotel" ((in 32 reviews)); "Poor management higher ups were barely at work and the whole staff was lazy" ((in 32 reviews)); "Long hours and terribly unorganized." ((in 9 reviews)); "bad manager no overtime every single weekend" ((in 8 reviews)); "Lack of upper management" ((in 6 reviews))

What are the top reviewed SpringHill Suites locations?

Houston , Navarre , Bloomington , Charlotte , Birmingham , Rexburg , San Antonio , Orlando , Savannah , Orange Beach , Salt Lake City , Grandville , Lansing , Concord , Denton , Little Rock , Anaheim , Temecula , Denver , Beavercreek , Chicago , Norfolk , Milwaukee , Ardmore , Oklahoma City , Durham , Fort Worth , El Paso , Chattanooga , Dayton

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SpringHill Suites

SpringHill Suites reviews

3.3

51% would recommend to a friend

(349 total reviews)

Arne Sorenson

61% approve of CEO

42% positive business outlook

Company ratings over time

Ratings trend for the last 6 months (349 reviews)

Ratings by demographic groups

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SpringHill Suites has an employee rating of 3.3 out of 5 stars, based on 349 company reviews on Glassdoor which indicates that most employees have a good working experience there. The SpringHill Suites employee rating is in line with the average (within 1 standard deviation) for employers within the Hotels & Travel Accommodation industry (3.6 stars).

Reviews by job title

349 reviews

2.0

Jun 25, 2018

Night Auditor

Night auditor

Recommend

CEO approval

Business Outlook

Pros

The area in which the hotel was located in a predominately Hispanic area. This forced me to learn to speak Spanish, which is very helpful. Job responsibilities are fairly easy. Paid breaks Free parking

Cons

Management is unprofessional, benefits are not great at all, lack of diversity in the staff, and very bias work culture.

4.0

Jun 10, 2018

Great company

Anonymous employee

Recommend

CEO approval

Business Outlook

Pros

Great benefits and plenty of opportunity for growth

Cons

high turnover due to understaffing

3.0

Sep 7, 2025

low salary

Guest service agent

Recommend

CEO approval

Business Outlook

Pros

staff are friendly and helpful. Manager are excellent.

Cons

low salary but with union benefit

Viewing 343 - 345 of 349 Reviews

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Jobs at SpringHill Suites

Hotel Front Desk Agent

Hotel Front Desk Agent

Breakfast Attendant (Part Time)

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SpringHill Suites reviews

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Reviews by job title

Night Auditor

Great company

low salary

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