Is SpringHill Suites a good company to work for?

SpringHill Suites has an overall rating of 3.3 out of 5, based on over 364 reviews left anonymously by employees. This rating has been stable over the past 12 months. 51% of employees would recommend working at SpringHill Suites to a friend and 42% have a positive outlook for the business. The best reviews about SpringHill Suites have been left by employees working as Night Auditor/Front Desk Agent , Front Desk and Front Desk Receptionist .

Does SpringHill Suites pay their employees well?

According to anonymously submitted Glassdoor reviews, SpringHill Suites employees rate their compensation and benefits as 2.8 out of 5. Find out more about salaries and benefits at SpringHill Suites. This rating has improved by 2% over the last 12 months.

How satisfied are employees working at SpringHill Suites?

51% of SpringHill Suites employees would recommend working there to a friend based on Glassdoor reviews . Employees also rated SpringHill Suites 3.1 out of 5 for work life balance, 3.1 for culture and values and 2.9 for career opportunities.

What are the top reviewed jobs at SpringHill Suites?

Front Desk Agent (40) , Housekeeper (30) , Front Desk Receptionist (26) , Front Desk Associate (13) , Breakfast Attendant (12) , Night Auditor/Front Desk Agent (11) , Front Desk (10) , Night Auditor (9) , General Manager (8) , Housekeeping (8) , Bartender (7) , Front Desk Supervisor (6) , Front Office Manager (6) , Guest Service Representative (6) , Guest Service Agent (5)

What are the pros of working at SpringHill Suites according to real employee reviews?

"Benefits and great brand." ((in 14 reviews)); "Very laid back great people to work with" ((in 12 reviews)); "Beautiful property to work at and great staff!" ((in 8 reviews)); "Great work environment and coworkers" ((in 7 reviews)); "Few of the coworkers are nice" ((in 6 reviews))

What are the cons of working at SpringHill Suites according to real employee reviews?

"Poor management higher ups were barely at work and the whole staff was lazy" ((in 35 reviews)); "Low pay and older hotel" ((in 32 reviews)); "Long hours and terribly unorganized." ((in 9 reviews)); "Improve professional skills!! Harder working manager's" ((in 6 reviews)); "Lack of upper management" ((in 6 reviews))

What are the top reviewed SpringHill Suites locations?

Houston , Navarre , Bloomington , Charlotte , Birmingham , Rexburg , San Antonio , Orlando , Savannah , Orange Beach , Salt Lake City , Grandville , Lansing , Concord , Denton , Little Rock , Anaheim , Temecula , Denver , Beavercreek , Chicago , Norfolk , Milwaukee , Ardmore , Oklahoma City , Durham , Fort Worth , El Paso , Chattanooga , Dayton

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SpringHill Suites

SpringHill Suites reviews

3.3

51% would recommend to a friend

(88 total reviews)

Arne Sorenson

61% approve of CEO

42% positive business outlook

Ratings by category

3.4

Diversity & inclusion

3.1

Culture & values

3.1

Work/Life balance

2.9

Career opportunities

2.8

Compensation and benefits

2.7

Senior management

Ratings by demographic groups

Race / Ethnicity

Gender

Sexual orientation

Disability

Parent or family caregiver

Veteran status

Reviews by job title

88 reviews

Reviews about "Compensation"

Return to all reviews

3.0

Aug 29, 2025

great

Guest service representative

Recommend

CEO approval

Business Outlook

Pros

great environment to be a part of

Cons

salary not a livable amount

4.0

Aug 20, 2025

It is what it is.

Front desk receptionist

Recommend

CEO approval

Business Outlook

Pros

not as busy except on weekends and summers.

Cons

pay is not that great

2.0

Jun 30, 2025

Not what I signed up for

Breakfast attendant

Recommend

CEO approval

Business Outlook

Pros

- Had afternoons to myself - Early work hours - Decent pay - Worked alone

Cons

- In interview, I was told there would be "light cleaning duties" and was not provided with any examples of these duties. On my first day, after completing the required duties outlined in the job description, I was expected to perform full janitorial work throughout the facility.

Viewing 4 - 6 of 88 Reviews

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Hotel Front Desk Agent

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Reviews about "Compensation"

great

It is what it is.

Not what I signed up for

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