Is SpringHill Suites a good company to work for?

SpringHill Suites has an overall rating of 3.3 out of 5, based on over 363 reviews left anonymously by employees. This rating has been stable over the past 12 months. 51% of employees would recommend working at SpringHill Suites to a friend and 42% have a positive outlook for the business. The best reviews about SpringHill Suites have been left by employees working as Night Auditor/Front Desk Agent , Front Desk and Front Desk Receptionist .

Does SpringHill Suites pay their employees well?

According to anonymously submitted Glassdoor reviews, SpringHill Suites employees rate their compensation and benefits as 2.8 out of 5. Find out more about salaries and benefits at SpringHill Suites. This rating has improved by 2% over the last 12 months.

How satisfied are employees working at SpringHill Suites?

51% of SpringHill Suites employees would recommend working there to a friend based on Glassdoor reviews . Employees also rated SpringHill Suites 3.1 out of 5 for work life balance, 3.1 for culture and values and 2.9 for career opportunities.

What are the top reviewed jobs at SpringHill Suites?

Front Desk Agent (40) , Housekeeper (30) , Front Desk Receptionist (26) , Front Desk Associate (13) , Breakfast Attendant (12) , Night Auditor/Front Desk Agent (11) , Front Desk (10) , Night Auditor (9) , General Manager (8) , Housekeeping (8) , Bartender (7) , Front Desk Supervisor (6) , Front Office Manager (6) , Guest Service Representative (6) , Guest Service Agent (5)

What are the pros of working at SpringHill Suites according to real employee reviews?

"Very laid back great people to work with" ((in 12 reviews)); "Benefits and great brand." ((in 11 reviews)); "Beautiful property to work at and great staff!" ((in 8 reviews)); "Few of the coworkers are nice" ((in 6 reviews)); "Good work environment" ((in 5 reviews))

What are the cons of working at SpringHill Suites according to real employee reviews?

"Low pay and older hotel" ((in 34 reviews)); "Poor management higher ups were barely at work and the whole staff was lazy" ((in 33 reviews)); "Long hours and terribly unorganized." ((in 10 reviews)); "bad manager no overtime every single weekend" ((in 8 reviews)); "Lack of upper management" ((in 6 reviews))

What are the top reviewed SpringHill Suites locations?

Houston , Navarre , Bloomington , Charlotte , Birmingham , Rexburg , San Antonio , Orlando , Savannah , Orange Beach , Salt Lake City , Grandville , Lansing , Concord , Denton , Little Rock , Anaheim , Temecula , Denver , Beavercreek , Chicago , Norfolk , Milwaukee , Ardmore , Oklahoma City , Durham , Fort Worth , El Paso , Chattanooga , Dayton

SpringHill Suites reviews

3.3

51% would recommend to a friend

(349 total reviews)

Arne Sorenson

61% approve of CEO

42% positive business outlook

Ratings by demographic groups

Race / Ethnicity

Gender

Sexual orientation

Disability

Parent or family caregiver

Veteran status

SpringHill Suites has an employee rating of 3.3 out of 5 stars, based on 349 company reviews on Glassdoor which indicates that most employees have a good working experience there. The SpringHill Suites employee rating is in line with the average (within 1 standard deviation) for employers within the Hotels & Travel Accommodation industry (3.6 stars).

Reviews by job title

349 reviews

5.0

Aug 12, 2023

employer of the year

Summer camp counselor

Recommend

CEO approval

Business Outlook

Pros

Great pay the the time giving back

Cons

Lousy hours for those who love the day shift

3.0

Aug 8, 2023

Hotel Bartender

Server/bartender

Recommend

CEO approval

Business Outlook

Pros

You get access to three separate forms of income; You make credit card tips, Cash tips, and $5 hourly. A great pro is if you make under 75$ during a single shift of credit card tips, then the $5 hourly gets bumped up to $7 for that whole shift.

Cons

There is a manager that earns more money in their bonus by saving money. This leads to them cutting corner, hours, and being an overall burden on the staff in a position that should solve problems rather than create them.

4.0

Aug 3, 2023

Work independent

Front desk/breakfast attendant

Recommend

CEO approval

Business Outlook

Pros

Work independent do your own routine interact with guest?

Cons

Not really a team player type of thing everybody’s just kind of doing their own thing a guest can’t be kind a rude sometimes

Viewing 106 - 108 of 349 Reviews

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Jobs at SpringHill Suites

Hotel Front Desk Agent

Hotel Front Desk Agent