Is SpringHill Suites a good company to work for?

SpringHill Suites has an overall rating of 3.3 out of 5, based on over 363 reviews left anonymously by employees. This rating has been stable over the past 12 months. 51% of employees would recommend working at SpringHill Suites to a friend and 42% have a positive outlook for the business. The best reviews about SpringHill Suites have been left by employees working as Night Auditor/Front Desk Agent , Front Desk and Front Desk Receptionist .

Does SpringHill Suites pay their employees well?

According to anonymously submitted Glassdoor reviews, SpringHill Suites employees rate their compensation and benefits as 2.8 out of 5. Find out more about salaries and benefits at SpringHill Suites. This rating has improved by 2% over the last 12 months.

How satisfied are employees working at SpringHill Suites?

51% of SpringHill Suites employees would recommend working there to a friend based on Glassdoor reviews . Employees also rated SpringHill Suites 3.1 out of 5 for work life balance, 3.1 for culture and values and 2.9 for career opportunities.

What are the top reviewed jobs at SpringHill Suites?

Front Desk Agent (40) , Housekeeper (30) , Front Desk Receptionist (26) , Front Desk Associate (13) , Breakfast Attendant (12) , Night Auditor/Front Desk Agent (11) , Front Desk (10) , Night Auditor (9) , General Manager (8) , Housekeeping (8) , Bartender (7) , Front Desk Supervisor (6) , Front Office Manager (6) , Guest Service Representative (6) , Guest Service Agent (5)

What are the pros of working at SpringHill Suites according to real employee reviews?

"Very laid back great people to work with" ((in 11 reviews)); "Benefits and great brand." ((in 10 reviews)); "Few of the coworkers are nice" ((in 9 reviews)); "Beautiful property to work at and great staff!" ((in 8 reviews)); "Good work environment" ((in 6 reviews))

What are the cons of working at SpringHill Suites according to real employee reviews?

"Poor management higher ups were barely at work and the whole staff was lazy" ((in 33 reviews)); "Low pay and older hotel" ((in 32 reviews)); "Long hours and terribly unorganized." ((in 9 reviews)); "bad manager no overtime every single weekend" ((in 8 reviews)); "Lack of upper management" ((in 6 reviews))

What are the top reviewed SpringHill Suites locations?

Houston , Navarre , Bloomington , Charlotte , Birmingham , Rexburg , San Antonio , Orlando , Savannah , Orange Beach , Salt Lake City , Grandville , Lansing , Concord , Denton , Little Rock , Anaheim , Temecula , Denver , Beavercreek , Chicago , Norfolk , Milwaukee , Ardmore , Oklahoma City , Durham , Fort Worth , El Paso , Chattanooga , Dayton

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SpringHill Suites

SpringHill Suites reviews

3.3

51% would recommend to a friend

(349 total reviews)

Arne Sorenson

61% approve of CEO

42% positive business outlook

Ratings by category

3.4

Diversity & inclusion

3.1

Culture & values

3.1

Work/Life balance

2.9

Career opportunities

2.8

Compensation and benefits

2.7

Senior management

SpringHill Suites has an employee rating of 3.3 out of 5 stars, based on 349 company reviews on Glassdoor which indicates that most employees have a good working experience there. The SpringHill Suites employee rating is in line with the average (within 1 standard deviation) for employers within the Hotels & Travel Accommodation industry (3.6 stars).

Ratings by demographic groups

Race / Ethnicity

Gender

Sexual orientation

Disability

Parent or family caregiver

Veteran status

Reviews by job title

349 reviews

3.0

May 15, 2023

I love my job sometimes it gets stressful

Banquet manager

Recommend

CEO approval

Business Outlook

Pros

Nice people and company to work for

Cons

Give more worker acknowledgement some people don't get credit for all they do.

3.0

May 12, 2023

Employee review

Senior auditor

Recommend

CEO approval

Business Outlook

Pros

The hours are great It’s quite Most guest are nice Upper middle class clients The view is amazing

Cons

The commute sucks Employees from other departments try to tell you how to do your job Employees from other departments lie to get you written up Managers play favorites Older female employees are extremely catty

3.0

May 7, 2023

My experience…good and bad

Laundry attendant

Recommend

CEO approval

Business Outlook

Pros

I enjoyed the hotel discounts and friendly staff members. The workload was very consistent which helped past time. They provided a fan when the laundry room was hot.

Cons

The laundry room is very hot. They request that the door be closed for ascetic purposes. The micromanagement from the maintenance man was annoying. Not enough staff for laundry. There should be at least two people per shift working in the laundry room. I couldn’t reach detergent dispenser or open the laundry shoot. I had to reach out to males on the shift to open it.

Viewing 112 - 114 of 349 Reviews

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Jobs at SpringHill Suites

Hotel Front Desk Agent

Hotel Front Desk Agent

Hotel Front Desk (all shifts and weekends)

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I love my job sometimes it gets stressful

Employee review

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