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      SpringHill Suites

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      SpringHill Suites reviews

      3.3

      51% would recommend to a friend

      (349 total reviews)
      avatar

      Arne Sorenson

      61% approve of CEO

      42% positive business outlook

      Ratings by category

      3.4

      Diversity & inclusion

      3.1

      Culture & values

      3.1

      Work/Life balance

      2.9

      Career opportunities

      2.8

      Compensation and benefits

      2.7

      Senior management

      SpringHill Suites has an employee rating of 3.3 out of 5 stars, based on 349 company reviews on Glassdoor which indicates that most employees have a good working experience there. The SpringHill Suites employee rating is in line with the average (within 1 standard deviation) for employers within the Hotels & Travel Accommodation industry (3.6 stars).

      Ratings by demographic groups

      Reviews by job title

      349 reviews
      5.0
      Jun 19, 2025

      Great

      Front desk agent
      Recommend
      CEO approval
      Business Outlook

      Pros

      I loved working here during college

      Cons

      None. This job was everything I needed at the time

      4.0
      May 30, 2025

      Familiar Role, Concerning Discrepancies in Expectations

      Front desk associate
      Recommend
      CEO approval
      Business Outlook

      Pros

      As a Night Audit person, the role itself was quite familiar and straightforward, aligning well with my prior experience. The work conditions were generally fine and conducive to completing the required tasks. The predictability and clear nature of the responsibilities made it a comfortable and manageable position, allowing for efficient execution of nightly duties without significant unexpected challenges.

      Cons

      Despite my familiarity with this specific type of work and extensive experience in the industry, I encountered significant issues regarding job expectations. I was unfortunately written up for not completing tasks that were demonstrably outside of my job description and direct contractual agreement. When I conscientiously chose not to agree to or sign this write-up, recognizing it as an unfair demand, my employment was subsequently terminated. This experience indicated a concerning disconnect between the established role responsibilities and management's expectations, leading to termination.

      3.0
      Apr 30, 2025

      Great atmosphere

      Maintenance technician
      Recommend
      CEO approval
      Business Outlook

      Pros

      Great overall atmosphere, good coworkers, laid-back supervisor

      Cons

      Minimal maintenance budget, uptight management company, stingy/ greedy ownership

      Viewing 19 - 21 of 349 Reviews
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      ReviewsSpringHill Suites reviews

      Glassdoor has 363 SpringHill Suites reviews submitted anonymously by SpringHill Suites employees. Read employee reviews and ratings on Glassdoor to decide if SpringHill Suites is right for you.