There is absolutely no work/life balance! This place will work you 12 hours a day, every day! And even then, you will not finish the job.. The Credit Risk Management department is not autonomous. Rather, it is a subgroup of the Relationship Management Dept. All of the workflow directives are generated by the Relationship Management group and these directives come from multiple front office people at various levels. The Credit Risk Review group (which was the department that I worked in) is not actually a Credit Analyst role... it is a system processing operations role which exists solely for the benefit of Relationship Management. The job consists almost entirely of procesing business credit applications through the bank's internal system. The system is extremely arduous to use and difficult to learn, and has multiple sub-systems attached to it. Any time that a credit limit is changed or there is any change made to an existing loan, a new business credit application is required. At Standard Chartered Bank, this task falls on the Credit Department (as do many Relationship Management tasks). The Credit Risk group is merely the clerical arm of Relationship Management. The amount of time it takes to process one of these applications is very lengthy and requires so many details, it is impossible to keep up with the amount of BCAs requested. And the most frustrating part is that if there is even one small error, the application will be rejected back to you and it has to be corrected and resubmitted. The stress and pressure of the job is so extreme with so many different tasks required, that it is impossible to keep up with the workflow. The Executive Director of the Credit Risk group does not like to answer questions, and almost always replies with a snarky retort to any inquiry you make. It is a "bullying" type of culture that makes the employee afraid to ask questions. Then when the task becomes overdue because you are afraid to ask how to do it, the manager blames the employee for not asking. This toxic culture starts from the top of the organization and permeates down to the rank and file. I have talked personally to other former employees of SCB, and they have told me exactly the same thing, which is why they left the bank.
