Starbucks reviews

3.5

57% would recommend to a friend

(85,530 total reviews)
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Brian Niccol

34% approve of CEO

42% positive business outlook

Starbucks has an employee rating of 3.5 out of 5 stars, based on 85,530 company reviews on Glassdoor which indicates that most employees have a good working experience there. The Starbucks employee rating is in line with the average (within 1 standard deviation) for employers within the Restaurants & Food Service industry (3.4 stars).

Reviews by job title

86K reviews
4.0
Jun 11, 2026
Recommend
CEO approval
Business Outlook

Pros

Flexible timings. Partners meal for break.

Cons

Probably long standing hours, 30mins meal breaks. Too many promotions to note

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Starbucks Response
3w
Thank you for sharing your feedback. We value your input and will take it into consideration as we strive to grow and provide the best experience for our partners.
3.0
Jun 11, 2026
Recommend
CEO approval
Business Outlook

Pros

Strong Teamwork Culture – Colleagues were supportive and always willing to help each other during busy shifts. Built Meaningful Friendships – Developed strong relationships with team members, creating a positive and enjoyable work environment. Good Working Environment – The workplace promoted collaboration, communication, and customer service excellence. Fast-Paced Learning Experience – Improved multitasking, problem-solving, and time management skills while handling high customer volumes. Customer Service Development – Gained valuable experience in serving customers, handling complaints, and maintaining service quality.

Cons

Workplace Politics – Internal politics and favoritism could sometimes affect team dynamics and decision-making. High-Pressure Environment – Peak hours could be stressful due to heavy customer traffic and service expectations. Shift Work Challenges – Rotating schedules, early mornings, and late-night shifts could affect work-life balance. Physically Demanding – Long hours of standing, cleaning, and handling continuous customer orders could be tiring.

Viewing 301 - 303 of 85,530 Reviews

Glassdoor has 91,253 Starbucks reviews submitted anonymously by Starbucks employees. Read employee reviews and ratings on Glassdoor to decide if Starbucks is right for you.