2.0
Nov 4, 2020
Great Company; Help Desk Management Needs to be Changed
Current employee, more than 1 year
Recommend
CEO approval
Business Outlook
Pros
- Great benefits - Make your own lattes - The people are great - If you enjoy monotonous work that you can auto-pilot into
Cons
Management in the Help Desk is a mess. Only a few good managers, the one "in charge" is too comfortable. Its sold as an entry-point to corporate, but really is a dead-end rotating door. No changes besides ones being sold by product owners. Lack of diversity. VERY cliqueish. First thing management will talk about is their parking space that took 10 years to get.