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      Starbucks

      Engaged Employer

      Starbucks reviews

      3.5

      57% would recommend to a friend

      (85,646 total reviews)
      avatar

      Brian Niccol

      34% approve of CEO

      42% positive business outlook

      Ratings by category

      3.9

      Diversity & inclusion

      3.7

      Compensation and benefits

      3.3

      Culture & values

      3.3

      Career opportunities

      3.2

      Work/Life balance

      2.9

      Senior management

      Starbucks has an employee rating of 3.5 out of 5 stars, based on 85,646 company reviews on Glassdoor which indicates that most employees have a good working experience there. The Starbucks employee rating is in line with the average (within 1 standard deviation) for employers within the Restaurants & Food Service industry (3.4 stars).

      Ratings by demographic groups

      Reviews by job title

      86K reviews
      1.0
      Nov 6, 2019

      Professed Values Do Not Equal Reality

      Store manager
      Recommend
      CEO approval
      Business Outlook

      Pros

      Benefits, benefits, benefits. Tuition reimbursement through ASU Online. Health, Vision, Dental, Life insurance. Stock grants. PTO.

      Cons

      Area and regional management are not in touch with the situation on the ground. Lack of clarity around policy.

      1.0
      Oct 9, 2019

      Dead End Job

      Barista trainer
      Recommend
      CEO approval
      Business Outlook

      Pros

      Free coffee? A place to work at while you are searching for another job.

      Cons

      There is no accountability from the Store Manager level and above. Most promotions are done via nepotism. Company values "Leadership", but those qualities are not put into practice. "Leadership" would rather kick a can, than to make a hard decision that is warranted. There is a wide gap in training, and as a Barista Trainer, I can only work with the tools that have been given to me. If I am not SCHEDULED proper training time with the PROPER TOOLS, then training is not STANDARD. These issues are of no concern to those who would be in a position to do anything about it. The company wants you to think that there is growth potential, but the same Assistant Store Managers have been in position for 12+ months. I've had 4 District Managers in 6 years. Not a very stable environment.

      Viewing 424 - 426 of 85,646 Reviews
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      Glassdoor has 91,378 Starbucks reviews submitted anonymously by Starbucks employees. Read employee reviews and ratings on Glassdoor to decide if Starbucks is right for you.