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      Starbucks

      Engaged Employer

      Starbucks reviews

      3.5

      56% would recommend to a friend

      (85,284 total reviews)
      avatar

      Brian Niccol

      31% approve of CEO

      40% positive business outlook

      Ratings by category

      3.9

      Diversity & inclusion

      3.6

      Compensation and benefits

      3.3

      Culture & values

      3.3

      Career opportunities

      3.2

      Work/Life balance

      2.8

      Senior management

      Starbucks has an employee rating of 3.5 out of 5 stars, based on 85,284 company reviews on Glassdoor which indicates that most employees have a good working experience there. The Starbucks employee rating is in line with the average (within 1 standard deviation) for employers within the Restaurants & Food Service industry (3.4 stars).

      Ratings by demographic groups

      Reviews by job title

      85K reviews
      4.0
      Jun 11, 2026

      Flexible timings, but long hours and short breaks

      Store manager
      Recommend
      CEO approval
      Business Outlook

      Pros

      Flexible timings. Partners meal for break.

      Cons

      Probably long standing hours, 30mins meal breaks. Too many promotions to note

      avatar
      Starbucks Response
      2d
      Thank you for sharing your feedback. We value your input and will take it into consideration as we strive to grow and provide the best experience for our partners.
      3.0
      Jun 11, 2026

      Strong teamwork and friendships, but high-pressure challenges exist

      Barista
      Recommend
      CEO approval
      Business Outlook

      Pros

      Strong Teamwork Culture – Colleagues were supportive and always willing to help each other during busy shifts. Built Meaningful Friendships – Developed strong relationships with team members, creating a positive and enjoyable work environment. Good Working Environment – The workplace promoted collaboration, communication, and customer service excellence. Fast-Paced Learning Experience – Improved multitasking, problem-solving, and time management skills while handling high customer volumes. Customer Service Development – Gained valuable experience in serving customers, handling complaints, and maintaining service quality.

      Cons

      Workplace Politics – Internal politics and favoritism could sometimes affect team dynamics and decision-making. High-Pressure Environment – Peak hours could be stressful due to heavy customer traffic and service expectations. Shift Work Challenges – Rotating schedules, early mornings, and late-night shifts could affect work-life balance. Physically Demanding – Long hours of standing, cleaning, and handling continuous customer orders could be tiring.

      Viewing 43 - 45 of 85,284 Reviews
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      Glassdoor has 90,992 Starbucks reviews submitted anonymously by Starbucks employees. Read employee reviews and ratings on Glassdoor to decide if Starbucks is right for you.