Starbucks reviews

3.5

56% would recommend to a friend

(85,287 total reviews)
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Brian Niccol

31% approve of CEO

40% positive business outlook

Starbucks has an employee rating of 3.5 out of 5 stars, based on 85,287 company reviews on Glassdoor which indicates that most employees have a good working experience there. The Starbucks employee rating is in line with the average (within 1 standard deviation) for employers within the Restaurants & Food Service industry (3.4 stars).

Reviews by job title

85K reviews
3.0
Jun 10, 2026
Recommend
CEO approval
Business Outlook

Pros

Free drinks and 7 free food items per week.

Cons

Micro management. Too many tasks for 1 person. No accountability held for leadership that breaks rules. Hardly a group effort for anything. Everyone expects 1 shift lead to do the job of everyone in the store. Told I can't promote because someone else is already chosen for assistant manager despite them not even interviewing for the position yet.

4.0
Jun 10, 2026
Recommend
CEO approval
Business Outlook

Pros

pay, opportunities for growth, other employees

Cons

work life balance, inconsistent priorities

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Starbucks Response
4d
Thank you for sharing your feedback. We value your input and will take it into consideration as we strive to grow and provide the best experience for our partners.
Viewing 55 - 57 of 85,287 Reviews

Glassdoor has 90,996 Starbucks reviews submitted anonymously by Starbucks employees. Read employee reviews and ratings on Glassdoor to decide if Starbucks is right for you.