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      Starbucks

      Engaged Employer

      Starbucks reviews

      3.5

      56% would recommend to a friend

      (85,287 total reviews)
      avatar

      Brian Niccol

      31% approve of CEO

      40% positive business outlook

      Ratings by category

      3.9

      Diversity & inclusion

      3.6

      Compensation and benefits

      3.3

      Culture & values

      3.3

      Career opportunities

      3.2

      Work/Life balance

      2.8

      Senior management

      Starbucks has an employee rating of 3.5 out of 5 stars, based on 85,287 company reviews on Glassdoor which indicates that most employees have a good working experience there. The Starbucks employee rating is in line with the average (within 1 standard deviation) for employers within the Restaurants & Food Service industry (3.4 stars).

      Ratings by demographic groups

      Reviews by job title

      85K reviews
      3.0
      Jun 10, 2026

      Supportive work environment hindered by disconnected management

      Barista
      Recommend
      CEO approval
      Business Outlook

      Pros

      Great work environment and friendly co-workers.

      Cons

      Upper management is not good, they are completely disconnected from what the individual stores need in order to succed.

      avatar
      Starbucks Response
      4d
      Thank you for sharing your feedback. We value your input and will take it into consideration as we strive to grow and provide the best experience for our partners.
      3.0
      Jun 10, 2026

      Flexible hours and good benefits, but favoritism issues exist

      Barista
      Recommend
      CEO approval
      Business Outlook

      Pros

      - Benefits are good - Hours are flexible - If you like your team, and management, the job is fun. - Busier shifts go buy faster

      Cons

      - Pay is okay, but not great, and they don’t do raises based on performance, rather than tenure. - You’re all paid the same, so some partners will slack and others work harder - Inconsistency in stores (like some stores will offer free waters, while others don’t) - There is definitely favoritism issues among shifts/management. If you’re not the favorite, you won’t get the positions you like and less likely to move up. - Some stores I worked at and a sort of atmosphere where they would be nice to certain people me faces, but then talk trash behind their back. It was kind of a downer

      Viewing 61 - 63 of 85,287 Reviews
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      Glassdoor has 90,996 Starbucks reviews submitted anonymously by Starbucks employees. Read employee reviews and ratings on Glassdoor to decide if Starbucks is right for you.