Starbucks reviews

3.5

57% would recommend to a friend

(85,708 total reviews)
avatar

Brian Niccol

34% approve of CEO

42% positive business outlook

Starbucks has an employee rating of 3.5 out of 5 stars, based on 85,708 company reviews on Glassdoor which indicates that most employees have a good working experience there. The Starbucks employee rating is in line with the average (within 1 standard deviation) for employers within the Restaurants & Food Service industry (3.4 stars).

Reviews by job title

86K reviews
5.0
May 12, 2014

Inspiring

Anonymous employee
Recommend
CEO approval
Business Outlook

Pros

Great opportunities, high growth company, work-life balance, great benefits, free coffee. A career at Starbucks is what you make of it, and I am proud of the brand.

Cons

Having to do more with less in order to achieve goals can be a challenge when also trying to have healthy work life balance.

4.0
May 12, 2014
Recommend
CEO approval
Business Outlook

Pros

Flexible hours (4-8 hours shifts, mornings/afternoons/evenings/nights) Good benefits (Free drinks at work, 30% off at all Starbucks, free pound of coffee a week) For the most part, good coworkers. The quality of the job depends on the store. A store with good management will run smoothly and employees will be satisfied. Also coworkers are a big factor.

Cons

Low pay, small rises. Can be exhausting and demanding. Scheduling can be done poorly (not enough/too many hours, 8 day weeks).

3.0
May 11, 2014
Recommend
CEO approval
Business Outlook

Pros

Good hourly rate, always get a break, always get to finish on time (compared to other big companies like KFC etc) was easy to learn everything & opportunities to progress within the company.

Cons

Staff can be patronising; customers too. Not being contracted days, just hours so hard to plan ahead until you know what days you're given to work.

Viewing 84952 - 84954 of 85,708 Reviews

Glassdoor has 91,443 Starbucks reviews submitted anonymously by Starbucks employees. Read employee reviews and ratings on Glassdoor to decide if Starbucks is right for you.