People that work for Starbucks retail stores are students or do not have other choice- NOT RECOMMENDED !!!
Pros
Great working place for the students, good training provided. Good quality coffee, not much more !!!
Cons
Management very often incompetent ( skilled workers leave as soon as they can). Managers frequently have no clue how to run the stores-no idea regarding rotas, inventory, cash management etc. ASM used by managers to run the store using as a excuse development( hard to say something different when ASM was left running the store with 30 employees and 20K a week by herself) supported only by subordinates.When managers finally arrived to the store what they did was call the partners idiots and falsify fridge temperature logs(if this was found by authorities store could get closed, not having temperature recorded is very dangerous practise as this can lead to low temperature and therefore food poisoning). Action taken by DM-nothing ;-) well done for not following procedures. I do not support company policy to stop paying for the breaks-people work so hard for such a low pay dealing with very demanding and not always polite customers that they deserved to have their breaks paid. Also all story about making your drink personal-really? go to the larger store during the happy hours and you can see how many frappucinnos are being made at the same time :-) Of course head office knows about it but do not care(sending appraisal letters for nr of frappucinos sold knowing that doing then individually wouldn't make that nr-simple calculation:-)).