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      Starbucks

      Engaged Employer

      Starbucks reviews

      3.5

      57% would recommend to a friend

      (85,469 total reviews)
      avatar

      Brian Niccol

      33% approve of CEO

      41% positive business outlook

      Ratings by demographic groups

      Starbucks has an employee rating of 3.5 out of 5 stars, based on 85,469 company reviews on Glassdoor which indicates that most employees have a good working experience there. The Starbucks employee rating is in line with the average (within 1 standard deviation) for employers within the Restaurants & Food Service industry (3.4 stars).

      Reviews by job title

      85K reviews
      2.0
      Aug 29, 2009

      Not so awesome.

      Barista
      Recommend
      CEO approval
      Business Outlook

      Pros

      They offered benefits to parttime employees. Technically, they still do...but good luck getting past the 20 hours a week minimum you need to qualify for them.

      Cons

      The customers are irritating as hell and impatient. It's a thankless job, and we're walked on by not only those we serve, but our fellow partners.

      3.0
      Aug 27, 2009

      A True Corporate Entity...not a "coffeehouse"

      Anonymous employee
      Recommend
      CEO approval
      Business Outlook

      Pros

      The overall, day to day work is pretty fun. When working with the right staff things hum along smoothly and a good time is had by all. You will meet all sorts of interesting people and you will have the respect of your customers, something you'd not have at other food service type companies. The job is worth it for the benefits offered. Best medical plan i've ever had.

      Cons

      Tip sharing is a complete rip off. Upper management is stretched thin which makes getting noticed for advancement difficult to the extreme. You'll likely go 6 months or more at a time without being able to communicate and be noticed by those responsible for your advancement. Figuring out what the particular DM needs and looks for would take years if you had the same DM for that long which is unlikely. Its like trying to hit a target which is always changing while you're blindfolded.

      1.0
      Aug 26, 2009

      Weird place. High achievers need not apply!

      Anonymous employee
      Recommend
      CEO approval
      Business Outlook

      Pros

      Nice selection of office decor.

      Cons

      High achievement not a marker for success. Ineffectual and unknowledgable senior management. "Cliques" High school mentality. Low pay for most.

      Viewing 85180 - 85182 of 85,469 Reviews
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      Glassdoor has 91,187 Starbucks reviews submitted anonymously by Starbucks employees. Read employee reviews and ratings on Glassdoor to decide if Starbucks is right for you.