Starbucks reviews

3.5

57% would recommend to a friend

(85,491 total reviews)
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Brian Niccol

33% approve of CEO

41% positive business outlook

Starbucks has an employee rating of 3.5 out of 5 stars, based on 85,491 company reviews on Glassdoor which indicates that most employees have a good working experience there. The Starbucks employee rating is in line with the average (within 1 standard deviation) for employers within the Restaurants & Food Service industry (3.4 stars).

Reviews by job title

85K reviews
5.0
Aug 22, 2011

Excellent

Recommend
CEO approval
Business Outlook

Pros

Starbucks is one of the best part time jobs you can get. The company really values its employees, and the benefits for working just 20 hours a week are amazing. The pay isn't great, but it's better than what you'd get working at a supermarket or other similar jobs, and the tips can range from $1-2 more an hour. You also get to take a free pound of coffee home every week, and get free drinks when you're working. If you like coffee, it's a great deal. Plus, you meet some really interesting people, and in my experience, the customers respect you more than customers at other retail jobs.

Cons

You have to stand on your feet for hours at a time, which can be difficult for some. Also, there's always going to be rude customers when working in retail, so you have to be able to deal with them.

3.0
Aug 17, 2011
Recommend
CEO approval
Business Outlook

Pros

the people you work with; the environment; brand identity; somewhat flexible schedule; the overall mission of the corporation; benefits given to most employees

Cons

upper management is out of touch with the real workload; increasing need to work many extra hours to stay caught up over last three years; DMs are caught in between the stores' reality & the RDs / RVPs expectations

2.0
Aug 14, 2011

Up Then Down

Anonymous employee
Recommend
CEO approval
Business Outlook

Pros

40 hours, flexible schedule, discount, benifits, partners, time off, clear direction from managment, great training, no, fryers or oil, history

Cons

Performance Managment- Making peoples lives miserable until they quit or they lash back so you can write them up and fire them.

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Glassdoor has 91,210 Starbucks reviews submitted anonymously by Starbucks employees. Read employee reviews and ratings on Glassdoor to decide if Starbucks is right for you.