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      Starbucks

      Engaged Employer

      Starbucks reviews

      3.5

      57% would recommend to a friend

      (85,498 total reviews)
      avatar

      Brian Niccol

      33% approve of CEO

      41% positive business outlook

      Ratings by demographic groups

      Starbucks has an employee rating of 3.5 out of 5 stars, based on 85,498 company reviews on Glassdoor which indicates that most employees have a good working experience there. The Starbucks employee rating is in line with the average (within 1 standard deviation) for employers within the Restaurants & Food Service industry (3.4 stars).

      Reviews by job title

      85K reviews
      2.0
      Aug 22, 2011

      Started out with a bang, ended with a fizzle...

      Barista
      Recommend
      CEO approval
      Business Outlook

      Pros

      coffee, the discount, most customers, community involvement, and in the beginning, the environment was friendly and inviting.

      Cons

      horrendous mismanagement, being out of stock all the time, unfair treatment, lack of growth, understaffed, underpaid, general high-schoolish drama, backstabbing

      5.0
      Aug 22, 2011

      Excellent

      Barista
      Recommend
      CEO approval
      Business Outlook

      Pros

      Starbucks is one of the best part time jobs you can get. The company really values its employees, and the benefits for working just 20 hours a week are amazing. The pay isn't great, but it's better than what you'd get working at a supermarket or other similar jobs, and the tips can range from $1-2 more an hour. You also get to take a free pound of coffee home every week, and get free drinks when you're working. If you like coffee, it's a great deal. Plus, you meet some really interesting people, and in my experience, the customers respect you more than customers at other retail jobs.

      Cons

      You have to stand on your feet for hours at a time, which can be difficult for some. Also, there's always going to be rude customers when working in retail, so you have to be able to deal with them.

      3.0
      Aug 17, 2011

      went from great to not great in 6+ years

      District manager
      Recommend
      CEO approval
      Business Outlook

      Pros

      the people you work with; the environment; brand identity; somewhat flexible schedule; the overall mission of the corporation; benefits given to most employees

      Cons

      upper management is out of touch with the real workload; increasing need to work many extra hours to stay caught up over last three years; DMs are caught in between the stores' reality & the RDs / RVPs expectations

      Viewing 85204 - 85206 of 85,498 Reviews
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      Glassdoor has 91,217 Starbucks reviews submitted anonymously by Starbucks employees. Read employee reviews and ratings on Glassdoor to decide if Starbucks is right for you.