Starbucks reviews

3.5

56% would recommend to a friend

(85,461 total reviews)
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Brian Niccol

32% approve of CEO

40% positive business outlook

Starbucks has an employee rating of 3.5 out of 5 stars, based on 85,461 company reviews on Glassdoor which indicates that most employees have a good working experience there. The Starbucks employee rating is in line with the average (within 1 standard deviation) for employers within the Restaurants & Food Service industry (3.4 stars).

Reviews by job title

85K reviews
4.0
Jan 26, 2009
Recommend
CEO approval
Business Outlook

Pros

Health benefits for part-time work. Company has really good ideals even if the daily reality falls short sometimes. They aspire to treat their employees well, even if they never achieve the utopian employer-employee they strive for. Perfect your social skills. Free junk food. Once you work at one Starbucks, you can get a part-time job in any town. Flirt with girls or guys. Relatively easy job. Young, fun, if sometimes immature coworkers. Perfect job for extroverts.

Cons

You may get fat off the drinks and food. It's a retail job so expect retail pay and retail respect. You feel a little nasty and dirty at the end of your shift. On the retail side, retail career advancement isn't so hot. After being a barista, you can move up to shift lead, assistant store manager, then manager. Each move is hard since there are too many who want the job and are capable of doing the job. People wait years to get an Assistant Store Manager job paying a little over 30k or Manager job paying a little over 40k-50 depending where you live. In that time, you could have just got an office job that pays more for less work. However, once you make it to manager, then career opportunities in the company really open up.

3.0
Jan 24, 2009
Recommend
CEO approval
Business Outlook

Pros

They give you good pay and the coffee there is good. Co workers are nice

Cons

The hours are long and you have to be in a coffee shop all day. You have to smile and talk to everyone!

4.0
Jan 24, 2009
Recommend
CEO approval
Business Outlook

Pros

Starbucks is a nurturing company that cares about its partners (employees), its farmers, its customers, and maybe more importantly the sustainability of the company. Starbucks offers top notch benefits to its partners who only need to maintain 20 hours per week or 240 hours per quarter. Often times, schedules and amount of hours worked can be very flexible. The 'perks' (no pun intended) of this job are almost endless. Putting limitless amounts of free sugary frothy and dark roasted beverages aside, you get a free pound of coffee every week, opportunities to receive tuition reimbursement, or enroll in health, dental, vision, disability, 401K, and a discounted stock investment plan. Eligible partners also receive stock grants yearly based on company performance. Through corporate channels, Starbucks partners also receive generous discounts (like with Apple computers, AT&T, XM Radio). Although all of these benefits may seem wonderful (or not), one of the best reasons to work at Starbucks is the value it may add to your life. Guaranteed, wherever you decide to work in the company, you'll meet talented, caring individuals and are encouraged to build friendships with them and your customers through coffee tastings, community involvement using Starbucks' green apronly image to your advantage in doing so. Throughout an immense amount of support in anything you do in the company, you'll see that Starbucks is behind you all the way. There are over 10 different websites dedicated to Starbucks partners, from networking, to ideas, to volunteering, blogging, developing your skills, newsletters, and even a place to buy your fun Starbucks partner-only merchandise.

Cons

Granted, there are some downsides to working at Starbucks currently. In our current operating environment, it seems as though the axe may fall at any moment. As a store partner, I feel my job may be a little safer. It's not necessarily an axe to my job, but more of an axe to the Starbucks that we all knew and loved. The constant threat of cuts here and there threaten the joy of what once attracted us to this company. Constant cuts do make it difficult to operate- less people, less time to get more done, less time per customer, while still expected to make every interaction special and sincere.

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