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      Starbucks

      Engaged Employer

      Starbucks reviews

      3.5

      56% would recommend to a friend

      (85,452 total reviews)
      avatar

      Brian Niccol

      32% approve of CEO

      40% positive business outlook

      Ratings by demographic groups

      Starbucks has an employee rating of 3.5 out of 5 stars, based on 85,452 company reviews on Glassdoor which indicates that most employees have a good working experience there. The Starbucks employee rating is in line with the average (within 1 standard deviation) for employers within the Restaurants & Food Service industry (3.4 stars).

      Reviews by job title

      85K reviews
      5.0
      Jan 1, 2009

      Love hate relationship

      Assistant store manager
      Recommend
      CEO approval
      Business Outlook

      Pros

      benefits, partner treatment, employee morale recognition and feedback. respect for each employee and great diversity of hirees and peers. always something new to learn and experience stays with trends and seasons leader in community involvement and chairty contributiuon great bonus and stock options fair trade coffee great training and preparation knowledgable staff and corporate team members.. .. team atmosphere with great work environment.. .. great coffee good discount and drinks

      Cons

      oversaturation of market, ended with closing stores. District manager not trained correctly.. .. too many stores not enough communication between upper managment.. .. early and late hours .. .. ..

      4.0
      Jan 1, 2009

      Starbucks, although not what it used to be, is still a decent place to work.

      Assistant store manager
      Recommend
      CEO approval
      Business Outlook

      Pros

      It is an opportunity to simply grow up and take responsibility for younger men and women. The nature of the work force is that if you don't have marketable skills (or if you have a Lib Arts degree, haha), you have to work somewhere until you are able to get a job that suits your specific interests better. So, realistically, Starbucks is an intermediary between other positions generally speaking unless someone wants to advanced to a salaried position. Working with coffee is great in cold climates...very cozy. Except in the largest stores, it is possible to be a third place.

      Cons

      It can be exhausting depending on which store you're at. Sometimes, the company seems to undulate wildly between being a corporate machine and a great workplace. The management really does decide whether you enjoy the job. I have had managers that hated their job, so they took it out on the baristas. I have seen District Managers tear their district apart. There are approximately 15,000 managers, so it leaves a lot to chance. Other than that, I would say that the schedules are often very random (which is being addressed), and the pay is not good for the first six months.

      Viewing 85303 - 85305 of 85,452 Reviews
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      Glassdoor has 91,169 Starbucks reviews submitted anonymously by Starbucks employees. Read employee reviews and ratings on Glassdoor to decide if Starbucks is right for you.