Starbucks reviews

3.5

56% would recommend to a friend

(85,452 total reviews)
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Brian Niccol

32% approve of CEO

40% positive business outlook

Starbucks has an employee rating of 3.5 out of 5 stars, based on 85,452 company reviews on Glassdoor which indicates that most employees have a good working experience there. The Starbucks employee rating is in line with the average (within 1 standard deviation) for employers within the Restaurants & Food Service industry (3.4 stars).

Reviews by job title

85K reviews
2.0
Nov 18, 2008
Recommend
CEO approval
Business Outlook

Pros

-High school students would think this was a good place to work because it's a very fun environment and you get to meet a lot of great people. -The training is excellent and the existing partners are very dedicated to always accommodating the customer.

Cons

-The Starbucks I worked at was completely understaffed, so I was a full time college student working 40+ hours per week at the highest volumed store in NJ. Eventually I got burnt out because I asked for days off and it was impossible because I was the only one who could work at certain hours. If the Starbucks is understaffed, be prepared to take on a full load of hectic work. -The pay is not very good, at least where I worked. I got started out at 7.50 an hour and after 6 months I got a raise to 8.02 exactly. So if you need benefits, your paycheck will be pretty low and pretty disappointing. -The tips were actually not bad. They split them evenly, but you'd be surprised at how many people tip and how much it adds up. The more hours you work over the other partners means more tips.

4.0
Nov 17, 2008
Recommend
CEO approval
Business Outlook

Pros

Starbucks is an ethical company that is honestly trying to do the right thing for its customers, employees, and shareholders. Values-driven and fair.

Cons

Leadership 2005-present has no vision and is trying desperately to hold onto market share. The result for consumers and employees is a lot of confusion about what Starbucks is offering in terms of a differentiated product.

Viewing 85327 - 85329 of 85,452 Reviews

Glassdoor has 91,169 Starbucks reviews submitted anonymously by Starbucks employees. Read employee reviews and ratings on Glassdoor to decide if Starbucks is right for you.