Skip to contentSkip to footer
      employer cover photo
      employer logo
      employer logo

      Starbucks

      Engaged Employer

      Starbucks reviews

      3.5

      56% would recommend to a friend

      (85,452 total reviews)
      avatar

      Brian Niccol

      32% approve of CEO

      40% positive business outlook

      Ratings by demographic groups

      Starbucks has an employee rating of 3.5 out of 5 stars, based on 85,452 company reviews on Glassdoor which indicates that most employees have a good working experience there. The Starbucks employee rating is in line with the average (within 1 standard deviation) for employers within the Restaurants & Food Service industry (3.4 stars).

      Reviews by job title

      85K reviews
      4.0
      Nov 12, 2008

      Five year Store Manager at Starbucks

      Store manager
      Recommend
      CEO approval
      Business Outlook

      Pros

      1) Gives entry level management experience in coporate America. 2) A place where you can work your way to Store Management from bottom - beyond SM is questionable. 3) Great work/life balance. 4) Insurance for part-time partners (twenty or more hours per week). 5) Starbucks is a very socially responsible company. 6) Free coffee and espresso beverages while working. 7) Managers have great leadership confernces

      Cons

      1) Pay is not competitive for Store Managers. 2) Managers cannot give merit pay increases to partners. 3) Inventory system is outdated. 4) College education is not valued. 5) Too much communication and target changes. 6) Small backrooms to offive out of.

      2.0
      Nov 8, 2008

      SM position is ok, the rest SUCK!

      Store manager
      Recommend
      CEO approval
      Business Outlook

      Pros

      The salary for an SM really isn't that bad. An outside hire is usually better compensated.

      Cons

      The micromanagement is ridiculous. Constant, nerve-wracking micromanagement. Work/life balance could use some adjustment. However, the really big issues are these idiotic old ideas the company holds to about being the "finest purveyor" of coffee out there. Our whole bean is really good, consistently. But we are a quick-serve coffee business, not a restaurant, not a cd store, not a bookstore. We need to get away from all the extraneous b.s. we serve, and just get back to high quality coffee. Unfortunately, most of the leadership wants to give lots of "feel-good" speeches and not effect change, really.

      2.0
      Nov 5, 2008

      There are serious fundamental changes that need to be made here.

      Assistant store manager
      Recommend
      CEO approval
      Business Outlook

      Pros

      The benefits. The cost and level you recieve are unmatched. Also, it's a great place to have on your resume.

      Cons

      Zero work-life balance. Micro management of your every move. Inconsistent communication. Promoting the wrong people. Not promoting the right people. Too much emphasis on fluff, not enough emphasis on quality.

      Viewing 85333 - 85335 of 85,452 Reviews
      Related searches: Starbucks jobs | Starbucks salaries | Starbucks benefits | Starbucks interviews | Starbucks conversations
      ReviewsStarbucks reviews

      Glassdoor has 91,169 Starbucks reviews submitted anonymously by Starbucks employees. Read employee reviews and ratings on Glassdoor to decide if Starbucks is right for you.