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      Starbucks

      Engaged Employer

      Starbucks reviews

      3.5

      57% would recommend to a friend

      (85,524 total reviews)
      avatar

      Brian Niccol

      34% approve of CEO

      41% positive business outlook

      Ratings by category

      3.9

      Diversity & inclusion

      3.7

      Compensation and benefits

      3.3

      Culture & values

      3.3

      Career opportunities

      3.2

      Work/Life balance

      2.9

      Senior management

      Starbucks has an employee rating of 3.5 out of 5 stars, based on 85,524 company reviews on Glassdoor which indicates that most employees have a good working experience there. The Starbucks employee rating is in line with the average (within 1 standard deviation) for employers within the Restaurants & Food Service industry (3.4 stars).

      Ratings by demographic groups

      Reviews by job title

      86K reviews
      5.0
      Jan 18, 2011

      still looking into it

      Anonymous employee
      Recommend
      CEO approval
      Business Outlook

      Pros

      It is a new version of McDonalds you see them in every city and gas station and store

      Cons

      not everyone likes coffee and they do not have a lot of food choices as of yet

      2.0
      Jan 15, 2011

      Started off good, but left a bad aftertaste . . .

      Retail store manager
      Recommend
      CEO approval
      Business Outlook

      Pros

      Great coffee & people at the store level, I learned alot about everything coffee and made quite a few friendships with partners and customers. The products were awesome and I took pride in delivering the "experience". The atmosphere in the stores and the pace of the business was enjoyable. They had a decent benefits, bonus structure and tried to live up to the reputation of being a great place to work. The first few years there were all about the "people, place and the products".

      Cons

      Shortly after the economy went south and the coffee giant announced they were cutting jobs and closing stores, Starbucks lost that loving feeling. It was every man for himself and everything (at least in CA) was now focused on sqeezing every last penny out of customers by selling them our INSTANT coffee. Keeping your job by selling VIA was now more of a priority than giving the customers still able to afford our products a real reason to come back. In the end, good people who bent over backwards to support everything that came down from Seattle were left with a sour taste in their mouths. What I've heard from friends that are still there is that it's not moving "onward" it's only getting worse.

      2.0
      Jan 14, 2011

      My experience at Starbucks was frustrating and degrading.

      Anonymous employee
      Recommend
      CEO approval
      Business Outlook

      Pros

      A good brand to have on your CV or resume. If you stay long enough you can find some interesting opportunities.

      Cons

      In Amsterdam they do not live the mission or the values of the Brand. The office is insufficient and terribly located and the morale/culture within the office is poor.

      Viewing 85336 - 85338 of 85,524 Reviews
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      Glassdoor has 91,246 Starbucks reviews submitted anonymously by Starbucks employees. Read employee reviews and ratings on Glassdoor to decide if Starbucks is right for you.