Starbucks reviews

3.5

56% would recommend to a friend

(85,261 total reviews)
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Brian Niccol

31% approve of CEO

40% positive business outlook

Starbucks has an employee rating of 3.5 out of 5 stars, based on 85,261 company reviews on Glassdoor which indicates that most employees have a good working experience there. The Starbucks employee rating is in line with the average (within 1 standard deviation) for employers within the Restaurants & Food Service industry (3.4 stars).

Reviews by job title

85K reviews
3.0
Jun 11, 2026
Recommend
CEO approval
Business Outlook

Pros

Reliable job to work at

Cons

A lot of customers treat you terribly

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Starbucks Response
1d
Thank you for taking the time to provide feedback. We appreciate your input and are happy to hear you enjoyed your overall partner experience. However, we are concerned to learn that you haven’t had the best experience with customers. We champion a welcoming and inclusive space where mutual respect is expected. If our partners ever encounter any challenges, we encourage them to please reach out to their manager for support.
Viewing 10 - 12 of 85,261 Reviews

Glassdoor has 90,968 Starbucks reviews submitted anonymously by Starbucks employees. Read employee reviews and ratings on Glassdoor to decide if Starbucks is right for you.