Starbucks reviews

3.5

57% would recommend to a friend

(85,465 total reviews)
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Brian Niccol

33% approve of CEO

41% positive business outlook

Starbucks has an employee rating of 3.5 out of 5 stars, based on 85,465 company reviews on Glassdoor which indicates that most employees have a good working experience there. The Starbucks employee rating is in line with the average (within 1 standard deviation) for employers within the Restaurants & Food Service industry (3.4 stars).

Reviews by job title

85K reviews
3.0
Jun 18, 2026
Recommend
CEO approval
Business Outlook

Pros

Very simple work, pay is good for the short training period

Cons

Tips are miniscule, pay is not sustainable for many and is small compared to other entry-level hospitality jobs in the area

2.0
Jun 18, 2026
Recommend
CEO approval
Business Outlook

Pros

Benefits are great, lots of free drink markouts on days you work

Cons

High stress, fast passed, customers can be a bit demanding

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Starbucks Response
1w
Thank you for sharing your feedback. We value your input and will take it into consideration as we strive to grow and provide the best experience for our partners.
3.0
Jun 18, 2026
Recommend
CEO approval
Business Outlook

Pros

Truly some good people at this company if you can find the right team to be a part of. Stock grants are nice College program if you don't already have a degree

Cons

Company overall is losing it's way. CEO turnovers have led to a loss of identity and now the current leadership is mainly external lead by someone who hates what was the best part of the company, the culture. Morale is pretty much non-existent and it seems like they're just working on stripping the company down to sell to the highest bidder.

Viewing 136 - 138 of 85,465 Reviews

Glassdoor has 91,183 Starbucks reviews submitted anonymously by Starbucks employees. Read employee reviews and ratings on Glassdoor to decide if Starbucks is right for you.