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      Starbucks

      Engaged Employer

      Starbucks reviews

      3.5

      57% would recommend to a friend

      (85,504 total reviews)
      avatar

      Brian Niccol

      33% approve of CEO

      41% positive business outlook

      Ratings by demographic groups

      Starbucks has an employee rating of 3.5 out of 5 stars, based on 85,504 company reviews on Glassdoor which indicates that most employees have a good working experience there. The Starbucks employee rating is in line with the average (within 1 standard deviation) for employers within the Restaurants & Food Service industry (3.4 stars).

      Reviews by job title

      86K reviews
      1.0
      Feb 5, 2010

      This used to be a great company to work for, but not anymore. money and favorites are what the company stands for now.

      Store manager
      Recommend
      CEO approval
      Business Outlook

      Pros

      partner markouts. benefits for part-time. stock options. the relationships you make with your co-workers and customers. discounts. free drinks. 401k

      Cons

      poor communication. no feedback. retaliation. unfair availability. getting rid of people because they make too much money. horrible district managers

      3.0
      Jan 17, 2010

      Mixed feelings

      Project manager
      Recommend
      CEO approval
      Business Outlook

      Pros

      Relaxed work environment. Informal atmosphere. Great product(s). Environment included in the mission and real work happens against it.

      Cons

      Career growth and investments in employees (partners) was once commonplace, but have since be cut for cost reasons. Management skills are inconsistent and feedback is emotional and ego related.

      2.0
      Dec 17, 2009

      Not what you expect from a Employer of choice !

      Manager
      Recommend
      CEO approval
      Business Outlook

      Pros

      Good compesation Fair work/life balance Great coworkers Fair benefits

      Cons

      The most incompetent Leadership I've ever had to work with. Constant re-orgs and changes in TOP management, with very little to no knowledge or experience in the business. Bad communication. Non existent in most cases. Lack of career path There is no technology or IT resources to allow you to effectively and efficientely do your job. Great company values, that nobody fosters. Very dissapointing experience, not what I expected from a company known as an employer of choice.

      Viewing 166 - 168 of 85,504 Reviews
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      Glassdoor has 91,223 Starbucks reviews submitted anonymously by Starbucks employees. Read employee reviews and ratings on Glassdoor to decide if Starbucks is right for you.