Starbucks reviews

3.5

57% would recommend to a friend

(85,510 total reviews)
avatar

Brian Niccol

34% approve of CEO

41% positive business outlook

Starbucks has an employee rating of 3.5 out of 5 stars, based on 85,510 company reviews on Glassdoor which indicates that most employees have a good working experience there. The Starbucks employee rating is in line with the average (within 1 standard deviation) for employers within the Restaurants & Food Service industry (3.4 stars).

Reviews by job title

86K reviews
2.0
Jan 28, 2020
Recommend
CEO approval
Business Outlook

Pros

Great overall company culture. Mission driven roots drive the coffee sourcing work, which no one talks about. The company truly does a LOT of good work for coffee farmers and for the industry at large

Cons

a lot depends on which org you below to and who your manager is. In general there is VERY LITTLE diversity across the company. This limits product development and marketing efforts since the team doing that work is not representative of the world we live in. There is also little work done to make everyone feel inclusive - with strong cliques that exist within long timers.

5.0
Sep 19, 2019

A must-have job

Recommend
CEO approval
Business Outlook

Pros

The very first weeks of training can help you grow as a person. A great deal of care is put into making clearly defined role for any one person to fill. It's hard to sit around, confused. You'll always have something to do, and it's always easy to figure out.

Cons

This job forces you to care and to try hard. You won't get away with being lazy and you'll need to learn to treat customers like great friends & coworkers like family. Anything less will quickly alienate you out of the team.

1.0
Jul 26, 2019

Downhill since Howard left

Anonymous employee
Recommend
CEO approval
Business Outlook

Pros

Competitive pay, benefits, food, coffee markout

Cons

Expectations are unrealistic. Don’t say it’s not fast food, when it is fast food. Partners burned out from stress.

Viewing 202 - 204 of 85,510 Reviews

Glassdoor has 91,231 Starbucks reviews submitted anonymously by Starbucks employees. Read employee reviews and ratings on Glassdoor to decide if Starbucks is right for you.