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      Starbucks

      Engaged Employer

      Starbucks reviews

      3.5

      57% would recommend to a friend

      (85,512 total reviews)
      avatar

      Brian Niccol

      34% approve of CEO

      41% positive business outlook

      Ratings by category

      3.9

      Diversity & inclusion

      3.7

      Compensation and benefits

      3.3

      Culture & values

      3.3

      Career opportunities

      3.2

      Work/Life balance

      2.9

      Senior management

      Starbucks has an employee rating of 3.5 out of 5 stars, based on 85,512 company reviews on Glassdoor which indicates that most employees have a good working experience there. The Starbucks employee rating is in line with the average (within 1 standard deviation) for employers within the Restaurants & Food Service industry (3.4 stars).

      Ratings by demographic groups

      Reviews by job title

      86K reviews
      2.0
      Jun 27, 2019

      DO not live their mission and values

      Store manager
      Recommend
      CEO approval
      Business Outlook

      Pros

      Great benefits, good pay, free coffee

      Cons

      Employees are not respected and taken care of, too corporate now. No work life balance. Phone calls and text any time your store is open

      1.0
      Jun 19, 2019

      Do it for the free schooling

      Shift supervisor
      Recommend
      CEO approval
      Business Outlook

      Pros

      Great Customers, some good coworkers

      Cons

      Lazy upper management, terrible pay, no work life balance, constantly getting asked to come in on days off and being made to feel guilty if you can't, dishonesty from upper management, I have caught my manger on Facebook during peak hours, walking off the floor and abandoning us to talk to customers, walking in late and then handwriting in her time stamp as on time,

      3.0
      Jun 12, 2019

      Unable to compete for top (or even mid-range) talent

      Software engineer
      Recommend
      CEO approval
      Business Outlook

      Pros

      Peer level of skills are low, so a safe refuge or a good learning environment for someone new to IT. No deliver or be terminated culture. Free Coffee and a bag of coffee every week. Reasonable benefits. Matching funds. Stock Grants and Options. This is not a new product or startup culture - but classic corporate IT. Follow agile and sprints in a manner (often with more meetings than I have traditionally seen)

      Cons

      Salary below market. I was promised promotion to better pay scale -- never happened. A lot of dev managers are people that went to management to escape from coding - as a result, they are full of themselves, overrate their computer skills, and often given poor direction. Over last 5 years, there has been a steady outflow of the developers with skills and drive and a continuous dropping of median skill levels. In the last year, all of the managers up to 3 levels above me have left. so expect manager-Russian roulette.

      Viewing 208 - 210 of 85,512 Reviews
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      Glassdoor has 91,234 Starbucks reviews submitted anonymously by Starbucks employees. Read employee reviews and ratings on Glassdoor to decide if Starbucks is right for you.