Starbucks reviews

3.5

57% would recommend to a friend

(85,519 total reviews)
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Brian Niccol

34% approve of CEO

41% positive business outlook

Starbucks has an employee rating of 3.5 out of 5 stars, based on 85,519 company reviews on Glassdoor which indicates that most employees have a good working experience there. The Starbucks employee rating is in line with the average (within 1 standard deviation) for employers within the Restaurants & Food Service industry (3.4 stars).

Reviews by job title

86K reviews
2.0
Jan 20, 2018

Barista Trainer

Recommend
CEO approval
Business Outlook

Pros

Coworkers are great, free drinks & food item per shift, free markout a week of coffee or tea, flexibility

Cons

Not enough hours to support one self unless you are a shift supervisor or above. If you pay rent and have bills to pay this job will not be enough for you, the work is tough labor and there is never enough employees. They cut hours more and more every year leasing most of us to picking up a second, even third job. The pay raises are done once a year and are not performance based. Everyone gets one whether they've been there for 2 months or years... Which discourages older more experienced partners. There is no organization in most stores I've worked or visited. A terrible lack of communication & not enough motivation for the partners. We are expected to say yes to everything & connect with customers but then are yelled at for talking too much. The sanitizers and soaps provided by starbucks DESTROY OUR SKIN & are never provided with the right equipment to protect our skin. You have been warned, if you have sensitive skin don't work here.. there are so many better options. Pay is honestly low considering all that we deal with, and comparing to other companies with baristas/servers. Training hours have been cut down even more and we are not give enough time to train new partners which lead them to make poor quality beverages, cleaning, etc. the technical support staff almost never helps solve problems and when they do come in to fix things they end up breaking something else. Oh and let's not forget... Customers are meaaaaaan.

5.0
Dec 10, 2017

Shift Supervisor

Recommend
CEO approval
Business Outlook

Pros

Work-life balance is great, not a job you take home. Fun to interact with all sorts of people. I feel heard and well treated. Positive recognition is not hard to find. It’s very rewarding. Starbucks pays more than money.

Cons

The corporate policy is inconsistently applied and oftentimes confusing. Labor cuts leave everyone feeling understaffed and overworked. I am not compensated justly for the value I add.

5.0
Dec 8, 2017
Recommend
CEO approval
Business Outlook

Pros

A company that not only cares about their customers, but cares about their partners as well. Lots of room for development.

Cons

Constantly changing systems. Has drifted away from its original culture, when things were simpler.

Viewing 223 - 225 of 85,519 Reviews

Glassdoor has 91,241 Starbucks reviews submitted anonymously by Starbucks employees. Read employee reviews and ratings on Glassdoor to decide if Starbucks is right for you.