Starbucks reviews

3.5

57% would recommend to a friend

(85,523 total reviews)
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Brian Niccol

34% approve of CEO

41% positive business outlook

Starbucks has an employee rating of 3.5 out of 5 stars, based on 85,523 company reviews on Glassdoor which indicates that most employees have a good working experience there. The Starbucks employee rating is in line with the average (within 1 standard deviation) for employers within the Restaurants & Food Service industry (3.4 stars).

Reviews by job title

86K reviews
4.0
Aug 5, 2017
Recommend
CEO approval
Business Outlook

Pros

Work-life balance, corporate social responsibility, excellent project and learning opportunities. They value and respect their employees and it shows practically every day

Cons

HR moves too slowly to identify and process top candidates. Health benefits for corporate employees are expensive and stingy relative to to other fortune 500 companies

2.0
Jun 9, 2017
Recommend
CEO approval
Business Outlook

Pros

Health Benefits, stock grants, vacation days

Cons

It's just a typical corporate job where upper management claims we're all about making the world a better place and all that nonsense. Honestly, Starbucks is somewhat off their rocker. I believe I'm hard work and I possess an incredible work ethic, and for me to say that Starbucks massively understaffs its stores is out of character - but they do. Ever wonder why your Starbucks experience is crappy? I could go on and on.

3.0
Jun 9, 2017
Recommend
CEO approval
Business Outlook

Pros

I loved the team I worked with. They are life long friends that I still hang out with all the time. The culture of the company is amazing... if it's done right and with people who have good attitudes. Most of my time at Starbucks was amazing. The last six months I started seeing its faults and found a new opportunity.

Cons

Overworked, understaffed. Expectations for baristas, shifts, and store managers is unrealistic. The pay isn't good. Once you become a Store Manager, very little development opportunities. Lots of pressure is given on the store-level employees, and upper management is out of touch with what it takes to run a clean, well-run, community-impacting store. DM's pick their favorites and the rest of the Store Management team is overlooked. Upper management is almost exclusively outsourced. You may get that one DM who "once was a barista" but generally they were friends with someone else who was a DM from their previous employer, making it hard to move up.

Viewing 232 - 234 of 85,523 Reviews

Glassdoor has 91,245 Starbucks reviews submitted anonymously by Starbucks employees. Read employee reviews and ratings on Glassdoor to decide if Starbucks is right for you.