Is State Farm a good company to work for as a Associate In Claims Support?

Associate In Claims Support professionals working at State Farm have rated their employer with 3.1 out of 5 stars in 1,777 Glassdoor reviews. This is a lower than average score with the overall rating of State Farm employees being 3.4 out of 5 stars. Search open Associate In Claims Support Jobs at State Farm now and start preparing for your job interview by browsing frequently asked Associate In Claims Support interview questions at State Farm .

Does State Farm pay Associate In Claims Support employees well?

Associate In Claims Support professionals rate their compensation and benefits at State Farm with 3.5 out of 5 stars based on 1,777 anonymously submitted employee reviews. This is 2.9% better than the company average rating for salary and benefits. Find out more about Associate In Claims Support salaries at State Farm.

How happy are Associate In Claims Support professionals working at State Farm?

46% of Associate In Claims Support employees at State Farm would recommend their employer to a friend. This rating has decreased by 11% in the past 12 months. Associate In Claims Support professionals have also rated State Farm with a 2.8 rating for work-life-balance, 3.7 rating for diversity and inclusion, 3.1 rating for culture and values and 3.1 rating for career opportunities.

What are the top reviewed jobs at State Farm?

Claims Specialist (975) , Claims Adjuster (739) , Customer Service Representative (636) , Sales Representative (491) , Insurance Agent (413) , Account Manager (385) , Sales Associate (367) , Claims Representative (323) , Claims Associate (317) , Claims Associate - Express (307) , Claim Specialist (245) , Underwriter (243) , Underwriting Service Assistant (234) , Account Representative (224) , Insurance Sales Representative (224)

What are the pros of working at State Farm according to real employee reviews?

"Great benefits and enjoyed working there" ((in 2045 reviews)); "Pay is good if you stay a long time but then they lay you off." ((in 1183 reviews)); "It's very interesting and you meet great people!" ((in 786 reviews)); "Great work life balance and I hardly ever feel like I have to stay for overtime." ((in 578 reviews)); "The training is great at teaches you a lot about the company and what they stand for." ((in 496 reviews))

What are the cons of working at State Farm according to real employee reviews?

"management is poor and it more of a popularity contest to move within the company rather than performance based decisions." ((in 622 reviews)); "Some managers do the bear minimum when it comes to annual merit rating and fighting for raises." ((in 321 reviews)); "Base salary is low and if don’t make your commissions and bonuses couldn’t do this job" ((in 272 reviews)); "Factored in to whether an employee is granted time off: seniority and yearly/quarterly reviews." ((in 266 reviews)); "You dont own your book and commissions are low" ((in 190 reviews))

State Farm Associate In Claims Support reviews

3.1

46% would recommend to a friend

(1,777 total reviews)

Jon Farney

39% approve of CEO

38% positive business outlook

Ratings by demographic groups

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Associate In Claims Support employees have rated State Farm with 3.1 out of 5 stars, based on 1,777 company reviews on Glassdoor. This indicates that most Associate In Claims Support professionals have a good working experience there. State Farm is rated in line with the average (within 1 standard deviation) by Associate In Claims Support professionals compared to other employers within the Insurance industry (3.6 stars).

Reviews by job title

2K reviews

4.0

Jun 15, 2026

Great pay and benefits, but micromanagement exists

Claims adjuster

Recommend

CEO approval

Business Outlook

Pros

Pay and Benefits are amazing, Work and Life balance is solid, Amazing Campus

Cons

Sometimes its very micro-managed, you have 3 strikes and sometimes the will let you on a second try depending on how they treat it.

4.0

Jun 10, 2026

Great benefits and WFH flexibility, but weak leadership

Claims specialist

Recommend

CEO approval

Business Outlook

Pros

Excellent benefits package, ability to WFH

Cons

Leadership needs a lot of work.

2.0

Jun 10, 2026

Reliable hours but lacking effective training support

Claims specialist

Recommend

CEO approval

Business Outlook

Pros

Great benefits and usually kept busy by the calls. Hours were pretty reliable too.

Cons

Training was not to a level that it feels like it should have been. As in, my GPA in college was 3.8 and I struggled at times. Once you figure it out its after you've been on the floor and hopefully you have a good supervisor, otherwise you will get dinged with coaching and then no longer employed after so many times.

Viewing 10 - 12 of 1,777 Reviews

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State Farm Associate In Claims Support reviews

Company ratings over time

Ratings by demographic groups

Reviews by job title

Great pay and benefits, but micromanagement exists

Great benefits and WFH flexibility, but weak leadership

Reliable hours but lacking effective training support

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