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      State Farm

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      State Farm reviews

      3.4

      52% would recommend to a friend

      (19,799 total reviews)
      avatar

      Jon Farney

      50% approve of CEO

      46% positive business outlook

      Ratings by demographic groups

      State Farm has an employee rating of 3.4 out of 5 stars, based on 19,799 company reviews on Glassdoor which indicates that most employees have a good working experience there. The State Farm employee rating is in line with the average (within 1 standard deviation) for employers within the Insurance industry (3.6 stars).

      Reviews by job title

      20K reviews
      1.0
      Aug 15, 2016

      Claim Representative/Specialist

      Claim specialist
      Recommend
      CEO approval
      Business Outlook

      Pros

      Hourly wage for a claim worker can be pretty competitive. Benefits package is fair, health insurance, etc. is appropriate for the job level.

      Cons

      The company has greatly declined in the 5 years I have worked there and they no longer care about employee happiness at all. They are forcing claims to work mandatory overtime, work on weekends and holiday. Have implemented a new clock in and clock out system to tightly monitor associates and reduce payments, and continue to load employees with too much work and refuse to hire more claims people to spread the work around.

      2.0
      Aug 3, 2016

      Depressing workplace

      Anonymous employee
      Recommend
      CEO approval
      Business Outlook

      Pros

      Paid overtime, benefits, yearly raises, pension

      Cons

      Reduced opportunities for advancement - most jobs moving to hubs in AZ, GA, TX. Focus is on numbers, not quality work. Unmanageable work load. Although you have paid vacation, you are barely able to take it due to corporate scheduling requirements. If you can take a day off, it's almost impossible to catch up on work when you get back. Due to handling claims for west coast, we must work late hours. The morale in this office is just sad and defeated now. 4 years ago, this was a great place to work.

      3.0
      Jul 30, 2016

      Claims

      Anonymous employee
      Recommend
      CEO approval
      Business Outlook

      Pros

      Pay and benefits. Company paid pension for retirement. The stability of knowing the company will be there in the long run. Being able to pay to help people when they need it most is nice. Not pushed to deny everything, rather to find coverage for people.

      Cons

      Changes by upper management have caused a degradation in company culture. Company no longer values the talent that made it great. Now they are focused on the bottom line only.

      Viewing 328 - 330 of 19,799 Reviews
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      ReviewsState Farm reviews

      Glassdoor has 21,192 State Farm reviews submitted anonymously by State Farm employees. Read employee reviews and ratings on Glassdoor to decide if State Farm is right for you.