State Farm reviews

3.4

52% would recommend to a friend

(19,802 total reviews)
avatar

Jon Farney

50% approve of CEO

46% positive business outlook

State Farm has an employee rating of 3.4 out of 5 stars, based on 19,802 company reviews on Glassdoor which indicates that most employees have a good working experience there. The State Farm employee rating is in line with the average (within 1 standard deviation) for employers within the Insurance industry (3.6 stars).

Reviews by job title

20K reviews
4.0
Feb 4, 2018

A Time of Change

Recommend
CEO approval
Business Outlook

Pros

Advancement opportunities for those with mobility, above average compensation and benefits, strong values, great people. Enjoyed being a valued member of a great team.

Cons

Operations are being centralized to hub locations (Dallas, Phoenix, Atlanta, Bloomington IL), years of experience being lost, experiencing some growing pains through the transition plans.

2.0
Jan 25, 2018

Claim Specialist

Recommend
CEO approval
Business Outlook

Pros

Fair pay. No stockholders. Historical good brand with tradition of good customer service.

Cons

Agents are extremely overpaid and overall do very little and have little knowledge about the industry. New CEO has driven the company into a downward spiral to attain unnecessary goals resulting poor underwriting & outrageous premiums. Poor working conditions for micro-managed employees resulting high turnover resulting an overall decline in customer satisfaction.

2.0
Jan 8, 2018
Recommend
CEO approval
Business Outlook

Pros

Good healthcare package, some good benefits. Weekends off. Paid holidays. Credit union. Some of the people that have been there more than 4 years are very knowledgeable

Cons

Micromanagement, no sick time, they changed the way time off is given. Lack of training time for new employees. Pay is NOT competitive

Viewing 373 - 375 of 19,802 Reviews

Glassdoor has 21,195 State Farm reviews submitted anonymously by State Farm employees. Read employee reviews and ratings on Glassdoor to decide if State Farm is right for you.