State Farm Associate-Claims Support/Claims Support Associate reviews

3.1

46% would recommend to a friend

(1,777 total reviews)
avatar

Jon Farney

40% approve of CEO

38% positive business outlook

Associate Claims Support/Claims Support Associate employees have rated State Farm with 3.1 out of 5 stars, based on 1,777 company reviews on Glassdoor. This indicates that most Associate Claims Support/Claims Support Associate professionals have a good working experience there. State Farm is rated in line with the average (within 1 standard deviation) by Associate Claims Support/Claims Support Associate professionals compared to other employers within the Insurance industry (3.6 stars).

Reviews by job title

2K reviews
3.0
Mar 2, 2026

Okay

Recommend
CEO approval
Business Outlook

Pros

Benefits are good. Helps you locate other opportunities.

Cons

Lack of training. Not enough days off.

2.0
Feb 26, 2026

Not for everyone

Recommend
CEO approval
Business Outlook

Pros

Great Benefits package Mostly Remote schedule

Cons

You can spend a lot of time having to explain to people that their insurance is not going to pay out as soon as they would like due to how long it takes for everything to process.

2.0
Feb 26, 2026

Foreign call centers?

Recommend
CEO approval
Business Outlook

Pros

Pay was good an opportunities for advancement

Cons

Been told many departments downsizing and overseas personnel now being used. This is not State Farm I know

Viewing 55 - 57 of 1,777 Reviews

Glassdoor has 21,203 State Farm reviews submitted anonymously by State Farm employees. Read employee reviews and ratings on Glassdoor to decide if State Farm is right for you.