State Farm Customer Service Representative/Sales Agent reviews

4.0

99% would recommend to a friend

(22 total reviews)
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Jon Farney

Not enough data to show CEO approval

7% positive business outlook

Sales Agent/Customer Service Representative employees have rated State Farm with 4.0 out of 5 stars, based on 22 company reviews on Glassdoor. This indicates that most Sales Agent/Customer Service Representative professionals have a good working experience there. State Farm is rated in line with the average (within 1 standard deviation) by Sales Agent/Customer Service Representative professionals compared to other employers within the Insurance industry (3.6 stars).

Reviews by job title

22 reviews
3.0
Feb 7, 2018
Recommend
CEO approval
Business Outlook

Pros

Really depends on the agent you are working for but mine was pretty flexible with last minute time off and understanding that things happen last minute.

Cons

Our commission structure was terrible. $10 for every auto policy and $20 for every home. The only real money was in life insurance. He did not offer any benefits to full time or part time employees. No room to grow unless you eventually want to own your own State Farm agency

1.0
Jul 14, 2017
Recommend
CEO approval
Business Outlook

Pros

I was able to bring my pet or let them out during lunch daily and she was heavily focused on buying lunch for everyone.

Cons

The agent in Monona, WI had no aspect of organization. She doesn't assist in training and forgets to pay your salary. She couldn't meet her goal so she took out life policies on everyone who could qualify in the office.

Viewing 10 - 12 of 22 Reviews

Glassdoor has 21,228 State Farm reviews submitted anonymously by State Farm employees. Read employee reviews and ratings on Glassdoor to decide if State Farm is right for you.