State Farm Associate-Claims Support/Claims Support Associate reviews

3.1

46% would recommend to a friend

(1,777 total reviews)
avatar

Jon Farney

40% approve of CEO

38% positive business outlook

Associate Claims Support/Claims Support Associate employees have rated State Farm with 3.1 out of 5 stars, based on 1,777 company reviews on Glassdoor. This indicates that most Associate Claims Support/Claims Support Associate professionals have a good working experience there. State Farm is rated in line with the average (within 1 standard deviation) by Associate Claims Support/Claims Support Associate professionals compared to other employers within the Insurance industry (3.6 stars).

Reviews by job title

2K reviews
5.0
Oct 3, 2025

Growth Opportunity

Recommend
CEO approval
Business Outlook

Pros

Great company with several benefits ranging from medical, life, 401k, along with several perk programs. Great leadership and plenty of growth potential

Cons

Fast paced environment Strenuous Calls Lack of extensive remote executive opportunities

2.0
Sep 30, 2025
Recommend
CEO approval
Business Outlook

Pros

Wage increases. Stable work. Technology and tools were useful.

Cons

The metrics and workload were unrealistic and stressful. There was a shortage of claims adjusters, which led to excessive caseloads and unhappy customers.

4.0
Sep 30, 2025

Good Job Overall

Recommend
CEO approval
Business Outlook

Pros

Great benefits; good pay and a variety of activities for staff.

Cons

Different managers manage differently and it should be streamlined.

Viewing 118 - 120 of 1,777 Reviews

Glassdoor has 21,216 State Farm reviews submitted anonymously by State Farm employees. Read employee reviews and ratings on Glassdoor to decide if State Farm is right for you.