State Farm Associate-Claims Support/Claims Support Associate reviews

3.1

46% would recommend to a friend

(1,777 total reviews)
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Jon Farney

39% approve of CEO

38% positive business outlook

Associate Claims Support/Claims Support Associate employees have rated State Farm with 3.1 out of 5 stars, based on 1,777 company reviews on Glassdoor. This indicates that most Associate Claims Support/Claims Support Associate professionals have a good working experience there. State Farm is rated in line with the average (within 1 standard deviation) by Associate Claims Support/Claims Support Associate professionals compared to other employers within the Insurance industry (3.6 stars).

Reviews by job title

2K reviews
1.0
Aug 31, 2025

Untrustworthy

Recommend
CEO approval
Business Outlook

Pros

Very few. It’s a pay check and benefits but you pay dearly for them

Cons

Micromanagement. “Coaching” culture where nothing is good enough. Employees are to blame for out of touch upper management’s poor business decisions. You are asked to do unethical business practices to make a profit bet providing customer service. Your job is to find a way to not pay for something to save money. Company is in decline and being investigated and fined in several states. We had a recent survey that indicated a reduction in benefits were coming. Impossible to meet metrics as their own goals prove you are doing the work of 2-3 people. Constant gaslighting. Treat employees like they are “the enemy”

1.0
Aug 29, 2025

Awful.

Recommend
CEO approval
Business Outlook

Pros

Horrible company. Don’t waste your time.

Cons

There is no positive to this job.

3.0
Aug 28, 2025
Recommend
CEO approval
Business Outlook

Pros

pros ae the pay and WFH and consistent schedule

Cons

The cons are micromanaging. but not everyone

Viewing 136 - 138 of 1,777 Reviews

Glassdoor has 21,217 State Farm reviews submitted anonymously by State Farm employees. Read employee reviews and ratings on Glassdoor to decide if State Farm is right for you.