State Farm reviews

3.4

52% would recommend to a friend

(19,831 total reviews)
avatar

Jon Farney

50% approve of CEO

47% positive business outlook

State Farm has an employee rating of 3.4 out of 5 stars, based on 19,831 company reviews on Glassdoor which indicates that most employees have a good working experience there. The State Farm employee rating is in line with the average (within 1 standard deviation) for employers within the Insurance industry (3.6 stars).

Reviews by job title

20K reviews
2.0
Feb 13, 2017
Recommend
CEO approval
Business Outlook

Pros

Good experience and a great starter job. My team was awesome. The hours were great 8:30-5 with a hour lunch. My agent paid for my licensing.

Cons

It is a sales job.. You are selling insurance, no one likes to be cold called about insurance. If you get hired on for a sales position you will most likely be doing tons of service as well which really hurts because the base salary for a sales person is low. You rely heavily on commission but spend a lot of your time doing service work.... There are tons of things that customers will call angry about, if you don't have thick skin I would stay away. The turnover is horrendous also which puts more work on your shoulders. Also the insurance rates will determine how successful you are which is totally out of your control. The systems are so far outdated it is not funny.

1.0
Feb 8, 2017
Recommend
CEO approval
Business Outlook

Pros

Learn about the insurance industry, how to use computer systems, and some basics in customer service

Cons

They expect you to make 70+ cold calls per day. Only about 8% actually answer their phone, so it is frustrating and hard to get results.

1.0
Feb 4, 2017

Underpaid

Anonymous employee
Recommend
CEO approval
Business Outlook

Pros

Great work environment, enjoyed the people I worked with.

Cons

Pay isn't that great.

Viewing 19228 - 19230 of 19,831 Reviews

Glassdoor has 21,226 State Farm reviews submitted anonymously by State Farm employees. Read employee reviews and ratings on Glassdoor to decide if State Farm is right for you.