State Farm reviews

3.4

52% would recommend to a friend

(19,802 total reviews)
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Jon Farney

50% approve of CEO

46% positive business outlook

State Farm has an employee rating of 3.4 out of 5 stars, based on 19,802 company reviews on Glassdoor which indicates that most employees have a good working experience there. The State Farm employee rating is in line with the average (within 1 standard deviation) for employers within the Insurance industry (3.6 stars).

Reviews by job title

20K reviews
1.0
Sep 13, 2011
Recommend
CEO approval
Business Outlook

Pros

Decent office environment, other team members are enjoyable to work with. Relatively flexible about taking a day off when something comes up.

Cons

Get paid retail wages to deal with countless BS and idiot customers. Commissions are a joke, zero incentive to make sales. Constant pressure from an overbearing agent to achieve grandiose sales goals in a low-income county saturated with other SF agents. Mind numbing boredom. Necessary to complete continuing courses unpaid on my own time to maintain a license for a less than $10/hour job. Worst job I have ever had.

3.0
Sep 7, 2011
Recommend
CEO approval
Business Outlook

Pros

Company stability, reasonable benefits package, ethical workplace (always do what's right for the policyholders), safe workplace, company holidays off with pay.

Cons

Lots of money is being spent on outside consultants to tell us how to change, but all of the changes we're implementing are ideas the employees came up with.

2.0
Sep 6, 2011
Recommend
CEO approval
Business Outlook

Pros

I met some lifelong friends and was also able to gain some valuable experience by working in other departments. State Farm will reimburse your college tuition if they approve of the coursework. They have gotten more liberal over the years and reimburse just about anything that you can loosely tie to your job.

Cons

State Farm has an incredible bean counter culture. Basically, you log in to a computer system that counts the time you are logged in, the amount of calls you take, the paper work you do, basically everything. Additionally, you have to fill out lengthy time sheets detailing your work weekly and to top it all off, you are expected to maintain very high production margins. In a nutshell, if you think you can squeeze in an extra 5 minutes on your break one afternoon, forget about it because six managers will ask you what happened to that 5 minutes last Thursday as it is affecting your production. Don't try to game the system either, because management looks for this as well. Unless of course they take a liking to you, then game away. As far as management goes, it's like the movie Office Space. You have 6 bosses and at any given time one may tell you to do something. Where it gets really interesting is when they start contradicting each other.

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Glassdoor has 21,195 State Farm reviews submitted anonymously by State Farm employees. Read employee reviews and ratings on Glassdoor to decide if State Farm is right for you.