State Farm reviews

3.4

52% would recommend to a friend

(19,802 total reviews)
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Jon Farney

50% approve of CEO

46% positive business outlook

State Farm has an employee rating of 3.4 out of 5 stars, based on 19,802 company reviews on Glassdoor which indicates that most employees have a good working experience there. The State Farm employee rating is in line with the average (within 1 standard deviation) for employers within the Insurance industry (3.6 stars).

Reviews by job title

20K reviews
3.0
Aug 29, 2011
Recommend
CEO approval
Business Outlook

Pros

The management structure truly embraces the worker to provide the best underwriting support, management officers truly care about your success, and co-workers can be life-long friends. Relational structure seems to be the fiber of State Farm's strength.

Cons

The company is slow to change, has considerably old technology, and assumes you are motivated enough to succeed on your own. The billing department (called SFPP) seems to have a very backwards mentality about how their operations should be handled. Claims has a tendency to have spotty performance issues, resulting in client expectations not being met.

2.0
Aug 27, 2011
Recommend
CEO approval
Business Outlook

Pros

Noteworthy company that treats policyholders well, given they follow company rules. Extreme focus on giving the best customer service possible.

Cons

Interview your potential agent! Don't be put in a situation where he hires someone more knowledgeable than himself as manager.

4.0
Aug 26, 2011
Recommend
CEO approval
Business Outlook

Pros

The company is a leader in the industry and enjoys great stability and reputation. The company looks after its employees and provides great opportunity for advancement.

Cons

The job itself is very stressful. There is a lot of work that needs to get done and there are deadlines to meet.

Viewing 19330 - 19332 of 19,802 Reviews

Glassdoor has 21,195 State Farm reviews submitted anonymously by State Farm employees. Read employee reviews and ratings on Glassdoor to decide if State Farm is right for you.