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      State Farm

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      State Farm reviews

      3.4

      52% would recommend to a friend

      (19,817 total reviews)
      avatar

      Jon Farney

      50% approve of CEO

      46% positive business outlook

      Ratings by demographic groups

      State Farm has an employee rating of 3.4 out of 5 stars, based on 19,817 company reviews on Glassdoor which indicates that most employees have a good working experience there. The State Farm employee rating is in line with the average (within 1 standard deviation) for employers within the Insurance industry (3.6 stars).

      Reviews by job title

      20K reviews
      3.0
      Apr 16, 2011

      Running in place

      Claims representative
      Recommend
      CEO approval
      Business Outlook

      Pros

      Relatively stable place to work, however it seems sometimes to promote work avoiders into management while keeping hard workers stuck in their roles. State Farm puts a huge emphasis on perception--even if that perception is deception. Hard, reliable workers should be rewarded with promotion while those who play golf with management and somehow get promoted should not be. That's why I feel State Farm has had trouble growing and maintaining its market share--because it has been managing my perception and not reality.

      Cons

      The number of employees has decreased over the past ten years, so there is less opportunity for advancement.

      1.0
      Jan 25, 2011

      The reason for the extremely high turnover was made clear very quickly.

      Anonymous employee
      Recommend
      CEO approval
      Business Outlook

      Pros

      Good learning experience. The opportunity to earn bonuses. Beautiful office environment. The assistants make cookies every day. They smell good.

      Cons

      Very cold atmosphere (figuratively and literally). Upper management does not see employees (customer service in particular) as anything but moneymakers for him- and if you don't oblige to his ridiculous standards you will face his wrath. Very hectic work day, which is supposed to finish at 5pm- but rarely does, employees stay as late as 8 with no additional compensation. A very micromanaged environment that I used to dread going in every day for.

      3.0
      Nov 28, 2010

      Contemplating leaving everyday......

      Claim representative
      Recommend
      CEO approval
      Business Outlook

      Pros

      Stable company; Fairly flexible in terms of work/life balance (with the right management); Decent, comparable pay for the industry; Excellent promotion of industry education/personal development; Benefits are OK (Have seen better/worse);

      Cons

      Difficult to move up/out within the company if not mobile; Job positions available may not be the best fit for abilities; Have seen instances of favoritism in job selection; Company makes counterproductive decisions sometimes and is reactive as opposed to proactive (technology, agency force, claims handling); Burnout is common for claims employees with no remedy other than quitting if you cannot get your foot in the door outside of claims; Would not recommend taking a desk call center claims job based upon my experience. Very stressful job with little to no enjoyable or fulfilling moments;

      Viewing 19354 - 19356 of 19,817 Reviews
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      ReviewsState Farm reviews

      Glassdoor has 21,212 State Farm reviews submitted anonymously by State Farm employees. Read employee reviews and ratings on Glassdoor to decide if State Farm is right for you.