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      State Farm

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      State Farm reviews

      3.4

      52% would recommend to a friend

      (19,790 total reviews)
      avatar

      Jon Farney

      50% approve of CEO

      46% positive business outlook

      Ratings by demographic groups

      State Farm has an employee rating of 3.4 out of 5 stars, based on 19,790 company reviews on Glassdoor which indicates that most employees have a good working experience there. The State Farm employee rating is in line with the average (within 1 standard deviation) for employers within the Insurance industry (3.6 stars).

      Reviews by job title

      20K reviews
      4.0
      Oct 15, 2010

      Good company to work for

      Anonymous employee
      Recommend
      CEO approval
      Business Outlook

      Pros

      -well known company with variety of products to sell -good pay with incentives to succeed -nice people -good benefits

      Cons

      -telemarketing as intern wasn't fun -lots of selling to friends and family -computer programs could be updated and made easier to use

      3.0
      Oct 12, 2010

      Good company overall, but like everyone, they have issues...

      Customer service/sales
      Recommend
      CEO approval
      Business Outlook

      Pros

      Room for growth in a very large, diverse company. Their work ethic and customer service training is superior to all other insurance companies. We are taught that we may not be the best price all the time, but we are always the best value and people will realize that when they have claims, or any questions about their policy. We have different client call us on a daily basis because they cannot pay their bill on time, and our office will do whatever we can, short of paying the bill ourselves, to help them out. Sometimes it's making sire an automatic checking account pull happens on another day, sometimes it closing the account for a month and have them pay cash when they can. Geico and Progressive won't do that, they'll just cancel the policy and they say best of luck to ya' pal.

      Cons

      The problem is you have to get past the agent to move onward and upward. Every State Farm agency is it's own entity, and is owned by the agent. He is the final word. If you realize you do not link working with that particular agent, it could be difficult for you to try to move to a different agency, since they are going to talk to your old agent. A lot of agency are very small offices, so you have to be a jack of all trades, you will not be just a sales guy, or just a phone girl, everyone has to be on the same page. This can be a problem with unmotivated people, which you will always have in an office setting. It can be very difficult for the other coworkers, but because of the first issue I brought up, you usually just suck it up until they quit.

      4.0
      Oct 11, 2010

      Excellent

      Agencty specialist
      Recommend
      CEO approval
      Business Outlook

      Pros

      This is an excellent starting position within State Farm.

      Cons

      There are none that I can think of.

      Viewing 19456 - 19458 of 19,790 Reviews
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      ReviewsState Farm reviews

      Glassdoor has 21,183 State Farm reviews submitted anonymously by State Farm employees. Read employee reviews and ratings on Glassdoor to decide if State Farm is right for you.