State Farm reviews

3.4

52% would recommend to a friend

(19,792 total reviews)
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Jon Farney

50% approve of CEO

46% positive business outlook

State Farm has an employee rating of 3.4 out of 5 stars, based on 19,792 company reviews on Glassdoor which indicates that most employees have a good working experience there. The State Farm employee rating is in line with the average (within 1 standard deviation) for employers within the Insurance industry (3.6 stars).

Reviews by job title

20K reviews
3.0
Dec 8, 2017

Customer Service Representative

Anonymous employee
Recommend
CEO approval
Business Outlook

Pros

It depends on the agent you are working for. My agent was very supportive and kind. We all work as a team to reach the goal.

Cons

-A lot of error in the new system - Changes to policies that made customers upset (due to company change) and you find yourself wasting a lot of time on the phone explaining.

3.0
Nov 23, 2017

Before Desjardins took over

Recommend
CEO approval
Business Outlook

Pros

Hired at entry level Provided opportunities to advance and upgrade courses free of charge, as long as you pass. Office had some great people in it and built lasting relationships.

Cons

Felt that management level was not always honest

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Glassdoor has 21,185 State Farm reviews submitted anonymously by State Farm employees. Read employee reviews and ratings on Glassdoor to decide if State Farm is right for you.