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      State Farm

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      State Farm reviews

      3.4

      53% would recommend to a friend

      (19,785 total reviews)
      avatar

      Jon Farney

      51% approve of CEO

      48% positive business outlook

      Ratings by demographic groups

      State Farm has an employee rating of 3.4 out of 5 stars, based on 19,785 company reviews on Glassdoor which indicates that most employees have a good working experience there. The State Farm employee rating is in line with the average (within 1 standard deviation) for employers within the Insurance industry (3.6 stars).

      Reviews by job title

      20K reviews
      3.0
      Jan 3, 2012

      Very flexible but technologically behind.

      Anonymous employee
      Recommend
      CEO approval
      Business Outlook

      Pros

      - Very flexible work hours. - Really nice co-workers. - Big company name. - Interesting problems. - Decent benefits and investments.

      Cons

      - Slow advancement in technology. - Lower salary then average. - Needs better processes. - No career growth possible. - Mainframes...

      3.0
      Dec 28, 2011

      The first half of my career was awesome, fair raises, career opportunities and great work/life balance but then...

      Public affairs specialist and siu
      Recommend
      CEO approval
      Business Outlook

      Pros

      Good health, vision and dental benefits with employer contribution. Pension and 401K plan, with company matching. The older executives and managers are very knowledgeable and helpful with furthering your career.

      Cons

      Over the last five to six years upper management in the NE zone began changing over every two years or so. Therefore new ideas were implemented but never seen to the end. This has bred lack of communication, inconsistency and low morale. Due to company downsizing and office closings older executives and management are being pushed into early retirement. These are the people who actually cared and assisted those beneath them with achieving their goals. The new management doesn't seem to have the same mentality and employees are leaving. This was once a career company, not it's just a job.

      4.0
      Nov 27, 2011

      Sales and Service

      Agent staff
      Recommend
      CEO approval
      Business Outlook

      Pros

      You spend a majority of your day providing customer service for existing accounts, but you also look for opportunities to sell every time you interact with someone. The agent will provide the sales goals needed and making those benchmarks determines either your salary or your bonus or both. It can be very rewarding to know you are provide people with the right type of coverage, such as sufficient life insurance or correct liability to match their assets. You also can become very familiar/attached to your clients who regularly call or stop by. Our company is known for being a good neighbor and yourself being the only part of State Farm the customer may ever interact with. You are State Farm in their eyes.

      Cons

      Sometimes the workday can get monotonous. There are the trouble clients who constantly call to complain about their bill or never pay on time. You also have to find cold and in-book leads which can be difficult if you are not good with sales over the phone.

      Viewing 19660 - 19662 of 19,785 Reviews
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      ReviewsState Farm reviews

      Glassdoor has 21,178 State Farm reviews submitted anonymously by State Farm employees. Read employee reviews and ratings on Glassdoor to decide if State Farm is right for you.