Is State Farm a good company to work for as a Associate-Claims Support/Claims Support Associate?

Associate-Claims Support/Claims Support Associate professionals working at State Farm have rated their employer with 3.1 out of 5 stars in 1,780 Glassdoor reviews. This is a lower than average score with the overall rating of State Farm employees being 3.4 out of 5 stars. Search open Associate-Claims Support/Claims Support Associate Jobs at State Farm now and start preparing for your job interview by browsing frequently asked Associate-Claims Support/Claims Support Associate interview questions at State Farm .

What are the top reviewed jobs at State Farm?

Claims Specialist (977) , Claims Adjuster (740) , Customer Service Representative (636) , Sales Representative (491) , Insurance Agent (413) , Account Manager (385) , Sales Associate (367) , Claims Representative (323) , Claims Associate (317) , Claims Associate - Express (307) , Claim Specialist (245) , Underwriter (243) , Underwriting Service Assistant (234) , Account Representative (224) , Insurance Sales Representative (224)

What are the pros of working at State Farm according to real employee reviews?

"Great benefits and enjoyed working there" ((in 2062 reviews)); "It was good pay but I had worked there for over 20 years so I had earned to the salary." ((in 1184 reviews)); "It's very interesting and you meet great people!" ((in 781 reviews)); "Great work life balance and I hardly ever feel like I have to stay for overtime." ((in 598 reviews)); "The training is great at teaches you a lot about the company and what they stand for." ((in 486 reviews))

What are the cons of working at State Farm according to real employee reviews?

"management is poor and it more of a popularity contest to move within the company rather than performance based decisions." ((in 615 reviews)); "Some managers do the bear minimum when it comes to annual merit rating and fighting for raises." ((in 316 reviews)); "Base salary is low and if don’t make your commissions and bonuses couldn’t do this job" ((in 285 reviews)); "Factored in to whether an employee is granted time off: seniority and yearly/quarterly reviews." ((in 275 reviews)); "You dont own your book and commissions are low" ((in 171 reviews))

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State Farm

State Farm Associate-Claims Support/Claims Support Associate reviews

3.1

47% would recommend to a friend

(1,780 total reviews)

Jon Farney

41% approve of CEO

39% positive business outlook

Ratings by category

3.7

Diversity & inclusion

3.6

Compensation and benefits

3.1

Culture & values

3.1

Career opportunities

2.8

Work/Life balance

2.6

Senior management

Associate Claims Support/Claims Support Associate employees have rated State Farm with 3.1 out of 5 stars, based on 1,780 company reviews on Glassdoor. This indicates that most Associate Claims Support/Claims Support Associate professionals have a good working experience there. State Farm is rated in line with the average (within 1 standard deviation) by Associate Claims Support/Claims Support Associate professionals compared to other employers within the Insurance industry (3.6 stars).

Ratings by demographic groups

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Reviews by job title

2K reviews

5.0

Mar 31, 2025

Good place to work

Claims specialist

Recommend

CEO approval

Business Outlook

Pros

Flexibility and an opportunity to grow

Cons

There will be nothing bad that I can say

4.0

Mar 29, 2025

Heavy work load but manageable

Claims adjuster

Recommend

CEO approval

Business Outlook

Pros

Benefits, schedule, pay and team environment

Cons

Micro managing, fixed metrics, can't request to be on a different team, you're at the mercy of which manager you get

2.0

Mar 29, 2025

Only recommended if you’re in between jobs!

Claims specialist

Recommend

CEO approval

Business Outlook

Pros

Nice PTO policy, hybrid schedule, 38.75hr workweek, the company pays for your licensing.

Cons

Only take this job if you’re in between jobs & need to make ends meet! I definitely do NOT recommend this to anyone long term who has a degree or a skilled trade in another field. They have unrealistic expectations. Micromanagement at its finest! Workload is ridiculous, not worth the pay. They set you up for failure & after training they throw you in head first to drown in claims & wonder why customers are angry at turnaround times! Management sucks! They literally micromanage versus coaching for success which is why their turnover is so high. Management has no work life balance, some work as early as 3am and stay up past midnight drowning in work!

Viewing 223 - 225 of 1,780 Reviews

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State Farm reviews State Farm Associate Claims Support/Claims Support Associate reviews

State Farm

State Farm Associate-Claims Support/Claims Support Associate reviews

Ratings by category

Ratings by demographic groups

Reviews by job title

Good place to work

Heavy work load but manageable

Only recommended if you’re in between jobs!

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