Is State Farm a good company to work for as a Associate-Claims Support/Claims Support Associate?

Associate-Claims Support/Claims Support Associate professionals working at State Farm have rated their employer with 3.1 out of 5 stars in 1,780 Glassdoor reviews. This is a lower than average score with the overall rating of State Farm employees being 3.4 out of 5 stars. Search open Associate-Claims Support/Claims Support Associate Jobs at State Farm now and start preparing for your job interview by browsing frequently asked Associate-Claims Support/Claims Support Associate interview questions at State Farm .

What are the top reviewed jobs at State Farm?

Claims Specialist (977) , Claims Adjuster (740) , Customer Service Representative (636) , Sales Representative (491) , Insurance Agent (413) , Account Manager (385) , Sales Associate (367) , Claims Representative (323) , Claims Associate (317) , Claims Associate - Express (307) , Claim Specialist (245) , Underwriter (243) , Underwriting Service Assistant (234) , Account Representative (224) , Insurance Sales Representative (224)

What are the pros of working at State Farm according to real employee reviews?

"Great benefits and enjoyed working there" ((in 2062 reviews)); "It was good pay but I had worked there for over 20 years so I had earned to the salary." ((in 1184 reviews)); "It's very interesting and you meet great people!" ((in 781 reviews)); "Great work life balance and I hardly ever feel like I have to stay for overtime." ((in 598 reviews)); "The training is great at teaches you a lot about the company and what they stand for." ((in 486 reviews))

What are the cons of working at State Farm according to real employee reviews?

"management is poor and it more of a popularity contest to move within the company rather than performance based decisions." ((in 615 reviews)); "Some managers do the bear minimum when it comes to annual merit rating and fighting for raises." ((in 316 reviews)); "Base salary is low and if don’t make your commissions and bonuses couldn’t do this job" ((in 285 reviews)); "Factored in to whether an employee is granted time off: seniority and yearly/quarterly reviews." ((in 275 reviews)); "You dont own your book and commissions are low" ((in 171 reviews))

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State Farm

State Farm Associate-Claims Support/Claims Support Associate reviews

3.1

47% would recommend to a friend

(1,780 total reviews)

Jon Farney

41% approve of CEO

39% positive business outlook

Ratings by category

3.7

Diversity & inclusion

3.6

Compensation and benefits

3.1

Culture & values

3.1

Career opportunities

2.8

Work/Life balance

2.6

Senior management

Associate Claims Support/Claims Support Associate employees have rated State Farm with 3.1 out of 5 stars, based on 1,780 company reviews on Glassdoor. This indicates that most Associate Claims Support/Claims Support Associate professionals have a good working experience there. State Farm is rated in line with the average (within 1 standard deviation) by Associate Claims Support/Claims Support Associate professionals compared to other employers within the Insurance industry (3.6 stars).

Ratings by demographic groups

Race / Ethnicity

Gender

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Disability

Parent or family caregiver

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Reviews by job title

2K reviews

4.0

Mar 25, 2025

Great for growth

Claims adjuster

Recommend

CEO approval

Business Outlook

Pros

Great for growth they will hire with no experience

Cons

Point system, micromanaging, favoritism, change of managers too much

4.0

Mar 24, 2025

Good family company

Claims specialist

Recommend

CEO approval

Business Outlook

Pros

Good company that provides a good basis for a career

Cons

Hard to grow from one position to the next

3.0

Mar 24, 2025

Claims is Rough

Claims specialist

Recommend

CEO approval

Business Outlook

Pros

State Farm’s benefits are great. The training is thorough, the pay is good, the health insurance is amazing.

Cons

Avoid HCCS at all costs. It is a literal dumpster fire. Claims is emotionally draining. At a company as big as State Farm, working in claims makes you feel like a cog in the machine.

Viewing 229 - 231 of 1,780 Reviews

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State Farm reviews State Farm Associate Claims Support/Claims Support Associate reviews

State Farm

State Farm Associate-Claims Support/Claims Support Associate reviews

Ratings by category

Ratings by demographic groups

Reviews by job title

Great for growth

Good family company

Claims is Rough

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