State Farm reviews

Systems systems systems. State Farm thinks they must keep everything "in house" when upgrading their tech, and it has cost them decades in getting up to speed in an efficient manner compared to competition. The speed of technology is moving faster and faster and it is the expectation of almost 8 out of 10 people, as we move to a more tech and screen driven society, people want to be able to accomplish a process of doing business without contact with other human beings. They want the screen time in their life to do everything from entertain, to get a ride, to deliver groceries and YES, DEFINITELY to buy car insurance ! This is easiest with Geico and hardest with State Farm. They better get real about the need for independent contractors that can deliver on their needs for a more effortless customer experience, or they are going to lose their number ONE position in the marketplace. Even the financial planning products business (life insurance, investments) can be best mined using apps and surveys and interactive processed with screen time on phones or tablets, to determine a customer's needs and use the AI to determine the best fit for their needs.

No alternative work schedules like 9x80 or 4x10, micromanaging, poor morale, can be difficult to take time off, no opportunity for advancement as a HR Support Specialist in HR, you have a laptop but cannot work from home ever, very slow to change, you submit continuous improvement ideas and they are disregarded, executive does not listen to 1st line employees, EOM (Excellence of Operational Management) is not be used in it's true sense/intentions, first line leaders have no flexibility to lead their team as they see fit, no transparency, as a fortune 50 company the technology is not up to par, HR Reps are there to back the leaders and not the employees, no cost of living adjustments, it's indicated the company has a "pay for performance" philosophy but it doesn't feel like it, monetary recognition is lacking, annual review/salary increase does not keep up with the cost of living, the PTO system is not commensurate for 20 year employees, the annual select a gift options have drastically changed for the worse, there is no employee appreciation activity, the design of the workspace is not conducive to concentrating low to no cubicle walls lets the noise travel, due to the size of the company you feel like just a number, management doesn't have the courage to address the problem individually-they deal with it as a "team"