State Farm reviews

3.4

53% would recommend to a friend

(19,785 total reviews)
avatar

Jon Farney

51% approve of CEO

48% positive business outlook

State Farm has an employee rating of 3.4 out of 5 stars, based on 19,785 company reviews on Glassdoor which indicates that most employees have a good working experience there. The State Farm employee rating is in line with the average (within 1 standard deviation) for employers within the Insurance industry (3.6 stars).

Reviews by job title

20K reviews
2.0
Feb 26, 2026
Recommend
CEO approval
Business Outlook

Pros

The pay is decent PTO is great Only commute to office 5 x a month, the rest remote

Cons

They are laying off over 1000 employees in the next few months due to outsourcing work to Indonesia and other countries as well as using AI to take 500 positions. The culture at SF has changed, the claim to be diverse but that is the farthest from the truth!

2.0
Feb 26, 2026

Foreign call centers?

Recommend
CEO approval
Business Outlook

Pros

Pay was good an opportunities for advancement

Cons

Been told many departments downsizing and overseas personnel now being used. This is not State Farm I know

4.0
Feb 25, 2026

Claim team manager

Recommend
CEO approval
Business Outlook

Pros

Great benefits and pay Flexible, work schedule, and work from home Great people

Cons

Heavy workload Often working more than scheduled hours a week to keep up Constant change and restructuring Unrealistic expectations

Viewing 271 - 273 of 19,785 Reviews

Glassdoor has 21,178 State Farm reviews submitted anonymously by State Farm employees. Read employee reviews and ratings on Glassdoor to decide if State Farm is right for you.